Contact HooToo TripMate Plus Customer Service

Why should I report an Issue with HooToo TripMate Plus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NearbyExpress Tech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. all that I can access is my phone's internal storage and SD cardWorks great on my Note 10 + running Android 10, it was easy to setup this device and allows me to share a paid wifi connection with a my devices instead of just oneCan you update the app now? It's been over 2 years since it was updated.

2. Fix the app.Before I had problem like it's not connected or harddisk not showing bit as I switch off my internet it work like a charm..... Android phone ask if no internet connection to keep or disconnect choose keep.

3. It will work.I am not able to access the storage device attached to my tripmate Nano in spite of of being connected to the network.

4. I tried to access my hard drive wirelessly but it says wifi has no internet access.

5. Now the app itself tells me that it was built for older android version.For those that brought a HooToo device, this isn't their app.

6. But at this point, the app (and the HooToo TripMate travel router) is useless.

7. App and interface is useless.Connects fine, but can't play any of my MP4 or AVI files.

8. Everytime I try to log into the app it tells me that the device is off.

9. I don't want to use it as a router but only to view my hard drive wirelessly.

10. I can connect to the wifi with my OnePlus.

11. My kids iPads can connect with no issues.

1. Fix HooToo TripMate Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HooToo TripMate Plus: Restarting the app will resolve most errors.
2. Update the HooToo TripMate Plus App. Here is how:
   1. On Android goto PlayStore » Search for "HooToo TripMate Plus" » Open HooToo TripMate Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HooToo TripMate Plus » click "UPDATE".
3. Clear HooToo TripMate Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from HooToo TripMate Plus servers.
   1. On Android, goto Settings » Apps » Select "HooToo TripMate Plus" » click Storage » click "Clear Cache".
4. Check HooToo TripMate Plus app permissions. If any of these permissions required to use your device's features are disenabled, HooToo TripMate Plus might not work.
5. Uninstall and reinstall HooToo TripMate Plus. If nothing else has worked, completely uninstall HooToo TripMate Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HooToo TripMate Plus not working

2. Fix HooToo TripMate Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HooToo TripMate Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HooToo TripMate Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HooToo TripMate Plus may not be able to connect to the Internet when running in the background.