Published by Vassilis Kilintzis on Jul 10, 2024

Report an issue with Text Encoding Converter.
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Why should I report an Issue with Text Encoding Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vassilis Kilintzis to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Text Encoding Converter Customer Insights

1. Perhaps some read permission issue? As it stands, the app is broken, unfortunatelyCan't even select the folder I need/ won't let me retrieve proper file for convertinglooks promise but I need from ansi central Europe to utf8.

2. then i should give 5 stars.Can't select file/folderCan't select multiple filesCouldn't be simpler!I guess if I understood how to use it it might be okay but no clueNot enough optionsI cannot access my storageCan't select file.

3. The UI is functional (although I would prefer if it showed the folders of internal storage in alphabetical order, instead of what appears to be a random order, but that is a minor nitpick); the app does what it promises.

4. I was able to convert an ANSI-encoded file into UFS-8 with no issues.

5. Edit: it appears that on Android 12 the files are no longer visible from the app.

6. I think some reviews are little too harsh.

Steps to Troubleshoot & Fix Text Encoding Converter Issues

1. Fix Text Encoding Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Text Encoding Converter: Restarting the app will resolve most errors.
  2. Update the Text Encoding Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Text Encoding Converter" » Open Text Encoding Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Text Encoding Converter » click "UPDATE".
  3. Clear Text Encoding Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Text Encoding Converter servers.
    1. On Android, goto Settings » Apps » Select "Text Encoding Converter" » click Storage » click "Clear Cache".
  4. Check Text Encoding Converter app permissions. If any of these permissions required to use your device's features are disenabled, Text Encoding Converter might not work.
  5. Uninstall and reinstall Text Encoding Converter. If nothing else has worked, completely uninstall Text Encoding Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Text Encoding Converter not working


2. Fix Text Encoding Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Text Encoding Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Text Encoding Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Text Encoding Converter may not be able to connect to the Internet when running in the background.

Reported Issues