Published by Space Explorer 3D

Report an issue with Uranus Planet Explorer 3D.
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Why should I report an Issue with Uranus Planet Explorer 3D?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Space Explorer 3D to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Uranus Planet Explorer 3D Customer Insights

Steps to Troubleshoot & Fix Uranus Planet Explorer 3D Issues

1. Fix Uranus Planet Explorer 3D Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Uranus Planet Explorer 3D: Restarting the app will resolve most errors.
  2. Update the Uranus Planet Explorer 3D App. Here is how:
    1. On Android goto PlayStore » Search for "Uranus Planet Explorer 3D" » Open Uranus Planet Explorer 3D » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Uranus Planet Explorer 3D » click "UPDATE".
  3. Clear Uranus Planet Explorer 3D app cache: Clearing cached data will force your app to retrieve the latest data directly from Uranus Planet Explorer 3D servers.
    1. On Android, goto Settings » Apps » Select "Uranus Planet Explorer 3D" » click Storage » click "Clear Cache".
  4. Check Uranus Planet Explorer 3D app permissions. If any of these permissions required to use your device's features are disenabled, Uranus Planet Explorer 3D might not work.
  5. Uninstall and reinstall Uranus Planet Explorer 3D. If nothing else has worked, completely uninstall Uranus Planet Explorer 3D then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Uranus Planet Explorer 3D not working


2. Fix Uranus Planet Explorer 3D Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Uranus Planet Explorer 3D be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Uranus Planet Explorer 3D not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Uranus Planet Explorer 3D may not be able to connect to the Internet when running in the background.

Reported Issues