Contact Stereoscope Customer Service

Why should I report an Issue with Stereoscope?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stereoscopie.fr to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The found pictures are displayed as 2D thumbnails, clicking one will display the image full-screen in the selected 3D mode (parallel, crossed-eye, side-by-side for 3DTV, various anaglyph modes).

2. The application will be looking in a folder of your Android device for 3D pictures, the default folder is "/sdcard/3D", it can be changed in the "Settings" screen.

3. Use the "Menu" button of your Android device to select another 3D mode, swap the left and right images if the 3D effect is reversed or start an automatic slideshow.

4. Pictures must be in side-by-side format (either parallel or crossed-eye, full or half width) in JPG, JPS or MPO files.

5. Stereoscope is a simple application for viewing stereoscopic (3D) pictures.

6. Make a selection of your best 3D pictures and, with Stereoscope, you can keep them right in your pocket, always ready to be shown to others!

7. The application takes advantage of the integrated glasses-free 3D screens of the LG and HTC phones and the Gadmei tablets.

8. You can also display the next image by swiping your finger on the screen to the left (or to the right to display the previous image).

1. Otherwise, this app saves my tablet and makes it useful!Totally unable to open downloaded files in /storage/emulated/0... Unable to "open with..." Cannot use the app!The side by side display swaps over left and right images eithout the option to correct that.Cropped images no adjustUnusable app..No workokVery good 3D viewer with useful set of setup options.

2. It's a bit surprising to see an error message about missing folder on starting that app for the first time, but once you pass through that, everything else is "smooth sailing".I bought an LG 3-D Google TV in part because I wanted to look at pictures I take with my Fuji W3 3-D camera.

3. I had a little trouble at first (it turned out I needed to resize my pictures to match the resolution of the TV) but Pierre, the man who wrote this app, was very responsive to my e-mails and very helpful.

4. This is better than the installed apps as they do not address MPO files taken with either the HTC or Fuji cameras! The tablet has to be set up as a Gadmei in the settings for viewing.

5. I had used earlier LG TV's to view these pictures, so I was very disappointed when I bought LG's latest and greatest TV and discovered it would not display MPO pictures in 3-D.

6. Thank you Pierre!My Mac mini and I iMac can't display my file without me upgrade to the new crappy Mac os 10 or whatever it is call.

7. This review was written in 2021 for the use of this app to view MPO files on the IQH3D tablet.

8. My problem is that the folders do not seem to be setting up as albums correctly, as only one folder seems to be recognized.

9. This means that I have to navigate by constantly changing my default parent folder in the system menu.

10. This does the trick for me on my Sony xbr850b TV my Sony TV can't display.

11. that seem insanely slow and broken.

1. Fix Stereoscope Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stereoscope: Restarting the app will resolve most errors.
2. Update the Stereoscope App. Here is how:
   1. On Android goto PlayStore » Search for "Stereoscope" » Open Stereoscope » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stereoscope » click "UPDATE".
3. Clear Stereoscope app cache: Clearing cached data will force your app to retrieve the latest data directly from Stereoscope servers.
   1. On Android, goto Settings » Apps » Select "Stereoscope" » click Storage » click "Clear Cache".
4. Check Stereoscope app permissions. If any of these permissions required to use your device's features are disenabled, Stereoscope might not work.
5. Uninstall and reinstall Stereoscope. If nothing else has worked, completely uninstall Stereoscope then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stereoscope not working

2. Fix Stereoscope Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stereoscope be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stereoscope not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stereoscope may not be able to connect to the Internet when running in the background.