Published by DS AUTOMOBILES

Report an issue with Scan MyDS.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Scan MyDS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DS AUTOMOBILES to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Scan MyDS Customer Insights

Steps to Troubleshoot & Fix Scan MyDS Issues

1. Fix Scan MyDS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Scan MyDS: Restarting the app will resolve most errors.
  2. Update the Scan MyDS App. Here is how:
    1. On Android goto PlayStore » Search for "Scan MyDS" » Open Scan MyDS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scan MyDS » click "UPDATE".
  3. Clear Scan MyDS app cache: Clearing cached data will force your app to retrieve the latest data directly from Scan MyDS servers.
    1. On Android, goto Settings » Apps » Select "Scan MyDS" » click Storage » click "Clear Cache".
  4. Check Scan MyDS app permissions. If any of these permissions required to use your device's features are disenabled, Scan MyDS might not work.
  5. Uninstall and reinstall Scan MyDS. If nothing else has worked, completely uninstall Scan MyDS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Scan MyDS not working


2. Fix Scan MyDS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Scan MyDS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Scan MyDS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Scan MyDS may not be able to connect to the Internet when running in the background.

Reported Issues