Published by Moony Lab

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Why should I report an Issue with Moony Lab -Print Photos, Books?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Moony Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Moony Lab -Print Photos, Books

1. Every moth we offer a completely new cover design. • Vintage Prints - take your photos back in time and try our premium quality prints in Polaroid style! • Canvas - Photographs printed on canvas and mounted on a wooden frame are going to last forever. • Squares + BOX - our premium quality square prints are the best way to enjoy and share your photos! • Classic photos – Well known 6x4" (15x10cm) prints.

2. It's a photobook in the 21×21 cm square format for 100 photos with a beautiful and unique cover. • MoonyPrints – There-invented classic 6x4" (10x15 cm) photo prints.

3. Print photo books, photo albums, photos and other photo products in minutes. - New covers each month made by our creative team! 2.

4. Create unique photo books, magnets, square prints and other photo products in seconds!

5. These photo sets are a perfect match for neat freaks and classic solutions enthusiasts. • YearBook - We designed YearBook to keep all your precious memories from previous year locked in one place.

6. We love everything about photos, we care about our products and we want to set a new standard for the photo printing business.

7. Wait for your product to be delivered to you. Anywhere in the world! • MoonyBook – handy photo book of 50 photos where each picture is perforated for easy removal.

8. Meet our young and dynamic team that takes care of new ideas and designs that protect against boring supported by experienced production staff and top-quality printing equipment.

9. Moony Lab is a company of young people with a fresh view on photo printing.

10. Pick your favorite photos directly from your phone's gallery, Instagram or Facebook. 3.

11. That's why all products branded by Moony Lab are unique and guarantee 100% satisfaction.

Moony Lab Customer Insights

1. the app is user friendly, easy to navigate and very reasonably priced!! cannot wait to recieve our Moony Grande book ❤ xxHad given this app one star do to a shipping misunderstanding.. I just received my pictures and I love them.. About to place my second order...I've just ordered my second album, the quality of the first was great.

2. The app has been improved a lot and was great to use.Super simple way to print pictures from your social accounts like Instagram, Facebook or just your driveI love it.

3. They don't show up in the app - neither in folders or in Dropbox.love this app, we love creating keep sake memory books.

4. The options are clear, you can rotate the photos to fit correctly onto the pageDoesn't work at all.

5. Just ordered my second book.

6. Fast delivery and great quality.

7. An amazing app, so easy to use and very quick.

8. Uploading photos is a nightmare.

Steps to Troubleshoot & Fix Moony Lab Issues

1. Fix Moony Lab Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Moony Lab: Restarting the app will resolve most errors.
  2. Update the Moony Lab App. Here is how:
    1. On Android goto PlayStore » Search for "Moony Lab" » Open Moony Lab -Print Photos, Books » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moony Lab » click "UPDATE".
  3. Clear Moony Lab -Print Photos, Books app cache: Clearing cached data will force your app to retrieve the latest data directly from Moony Lab servers.
    1. On Android, goto Settings » Apps » Select "Moony Lab -Print Photos, Books" » click Storage » click "Clear Cache".
  4. Check Moony Lab app permissions. If any of these permissions required to use your device's features are disenabled, Moony Lab might not work.
  5. Uninstall and reinstall Moony Lab. If nothing else has worked, completely uninstall Moony Lab then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Moony Lab not working


2. Fix Moony Lab Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Moony Lab be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Moony Lab not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Moony Lab may not be able to connect to the Internet when running in the background.

Reported Issues