Published by Universitat de València

Report an issue with University of Valencia.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with University of Valencia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Universitat de València to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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University of Valencia Customer Insights

1. Los alumnos de Huawei existimos y la UVEG debe ser parte contra el bloqueo de USA.Soy de la UPV y no me deja hacer login... Eso si, la pantalla de login muy bonitano me gusta la configuración, no es practicaEstá ok para 2011si te gusta una app que en cada menú se quede parado durante minutos con un cartel de "obteniendo datos..." estás de suerte! esta es tu app!Añadid notificaciones para el correo, así no hay que desviarlo a gmail para que te avise.No sé qué pasa que nunca me reconoce.

2. One have to log in a hundred times a day to check the email.Podría ser de más facil manejo, la vista no está preparada para el modo noche y las notificaciones de emails no funcionan bien.

3. Hecha en un día, cualquiera la podría hacer mejor.Por favor, subir la APK a la APP Gallery de Huawei.

4. Cada vez que sales un segundo de la aplicación, te saca de la sesión incluso a medias de escribir un correo.

5. El aula virtual no funciona y cuando le clickas a una asignatura te devuelve al menú principal.

6. Please, can the app be always online and keep me updated about the new email, for example.

7. Es como si no estuviera matriculada.

8. Pero es utilHorrible.

Steps to Troubleshoot & Fix University of Valencia Issues

1. Fix University of Valencia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart University of Valencia: Restarting the app will resolve most errors.
  2. Update the University of Valencia App. Here is how:
    1. On Android goto PlayStore » Search for "University of Valencia" » Open University of Valencia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for University of Valencia » click "UPDATE".
  3. Clear University of Valencia app cache: Clearing cached data will force your app to retrieve the latest data directly from University of Valencia servers.
    1. On Android, goto Settings » Apps » Select "University of Valencia" » click Storage » click "Clear Cache".
  4. Check University of Valencia app permissions. If any of these permissions required to use your device's features are disenabled, University of Valencia might not work.
  5. Uninstall and reinstall University of Valencia. If nothing else has worked, completely uninstall University of Valencia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing University of Valencia not working


2. Fix University of Valencia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make University of Valencia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to University of Valencia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, University of Valencia may not be able to connect to the Internet when running in the background.

Reported Issues