Published by DeVry University on Nov 7, 2023

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Why should I report an Issue with DeVry University?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DeVry University to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DeVry University

1. This complimentary app helps you participate in your coursework and stay connected to your classmates, when and where you want. *DeVry recommends using a personal laptop with administrative privileges to install Office 365 and other specialized software required for select courses.

2. Through our mobile app, students of both DeVry University and Keller Graduate School of Management can access their courses, grades, financial information, academic support and more.

3. We know you’re on-the-go – and now your education is, too.

4. Chromebooks, tablets, and smartphones will allow some course work to be completed but may not be able to accommodate all academic technologies. ¹Each student is allotted a set number of hours of tutoring per academic session through (available 24/7).

DeVry University Customer Insights

1. The all isn't the easiest to figure out, but give it time and it becomes easier to navigate.The app is extremely convenient however there is some lag and glitching especially when typing through discussions its almost as if the "next line" option keeps getting pressed and you end up with an oversized mostly empty submission when youve written only a paragraph.Great application to login to do your school work.Works great, very helpful when im on the go.It is an okay app to do simple things like check grades.

2. I don't have time for this mess.Ever since the update, nothing is easy to find and getting to my extra class (The Sign In Lab Essay) is impossible to do since it's not showing up at all..This is a very detailed app for all information needed for online college! I am able to navigate through the app while other options are outlined.

3. Also, I'm able to reuse the same app toggling through the app gaining similar bond's even, familiarizing myself amongst school-community.DeVry is such a wonderful college whether u want to go to school online or on campus.

4. Great app in my opinion.Last day of courses and I have to DIG into the WEBSITE to find my course because it prematurely disappeared from my course listing and the app.

5. Love the convenience of the app! One change i would love to see, and im sure others would benefit from, is to add a "next arrow" on each lesson in the module.

6. They work around my schedule and strive to make sure I succeed and am able to graduate.

7. It has made interactions with students, teachers, faculty, and staff easier to acknowledge my activity within my educational experience.

8. Without it, i have to press the back button to go back to the screen and sometimes i dont get the completion check for that page.

9. And then even longer after i hit a reply button for the keyboard to pop up so i can reply! I thought it needed updated.

10. But during a discussion response it will go all nutso.. And stop working.

11. While I may use the outlined steps to approach my learning skills and ability.

Steps to Troubleshoot & Fix DeVry University Issues

1. Fix DeVry University Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DeVry University: Restarting the app will resolve most errors.
  2. Update the DeVry University App. Here is how:
    1. On Android goto PlayStore » Search for "DeVry University" » Open DeVry University » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DeVry University » click "UPDATE".
  3. Clear DeVry University app cache: Clearing cached data will force your app to retrieve the latest data directly from DeVry University servers.
    1. On Android, goto Settings » Apps » Select "DeVry University" » click Storage » click "Clear Cache".
  4. Check DeVry University app permissions. If any of these permissions required to use your device's features are disenabled, DeVry University might not work.
  5. Uninstall and reinstall DeVry University. If nothing else has worked, completely uninstall DeVry University then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DeVry University not working


2. Fix DeVry University Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DeVry University be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DeVry University not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DeVry University may not be able to connect to the Internet when running in the background.

Reported Issues