Published by International Open University

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About International Open University

1. IOU has over 28 courses on the free diploma section, and also offers a tuition free, online Bachelor of Arts in Islamic Studies based on a modified curriculum derived from those of the Islamic University of Madeenah, Omdurman Islamic University, Sudan and Al-Azhar University, Cairo.

2. The International Open University founded by Dr Bilal Philips seeks to provide authentic, affordable, Islamic knowledge that is easily accessible to everyone in the world.

3. Note: This app currently only works for the IOU degree section and for students who are already enrolled in courses this semester. - listen to audio lectures even with the app minimized. - complete offline access; you can download the course material including videos, audios and PDFs to access them later.

4. With courses taught in English, the IOU aspires to help Muslims fulfill the prophetic commandment of seeking Islamic knowledge.

5. As well as the department of Islamic Studies, you also have the opportunity to study in the department of Education, Islamic Economics, Banking & Finance, Psychology, and Arabic language & linguistics.

6. Seeking authentic knowledge couldn't get any easier!

7. With our new mobile app you can now study Islam wherever you go!

International Open University Customer Insights

1. Surprising, despite being a completely remote access University, IOU is unable to fix its app.I couldn't get pass the login page, it keep saying incomplete response and after supplying the correct data.

2. This will be my second attempt with this online school and I am unable to get pass the bugs... annoying.I can't access the course notes, and books.

3. Could not view course content, nor other useful items that the web offers, like calendar, announcements, etc.It isn't working.

4. The app is unresponsive whenever any content is accessed, be it video, audio, etc.this app used to one of the best app that i use, but now it is very bad that it does not display anything and keep rolling, so frustrating.

5. I think the app still contain some bugs, maybe it couldn't fetch our data or the communication with the database ain't there.Been using this app since it's launch.

6. I recommended that the management should look into additional programme like BSc Statistics or BSc Mathematics.As Salaamu Alaikum I downloaded the app but it just wont oepn.

7. Has been very helpful in downloading videos and accessing course material.

8. Just getting moodle exception written and a blank pageBest app ever, it's working perfectly.

9. It could use some improvements to make it more user-friendly, Icons can be modified for media files (either with a screenshots or plain blank).

10. Try to access any content and it isn't opening.

11. I cant open students notes on there... recording is choppy.

Steps to Troubleshoot & Fix International Open University Issues

1. Fix International Open University Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart International Open University: Restarting the app will resolve most errors.
  2. Update the International Open University App. Here is how:
    1. On Android goto PlayStore » Search for "International Open University" » Open International Open University » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for International Open University » click "UPDATE".
  3. Clear International Open University app cache: Clearing cached data will force your app to retrieve the latest data directly from International Open University servers.
    1. On Android, goto Settings » Apps » Select "International Open University" » click Storage » click "Clear Cache".
  4. Check International Open University app permissions. If any of these permissions required to use your device's features are disenabled, International Open University might not work.
  5. Uninstall and reinstall International Open University. If nothing else has worked, completely uninstall International Open University then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing International Open University not working


2. Fix International Open University Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make International Open University be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to International Open University not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, International Open University may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete my account

    — by Mmm 2 years ago

  • wrong selection program

    — by sadia Aziz 2 years ago