Contact Dimly Customer Service

Why should I report an Issue with Dimly - Screen Dimmer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ricardo Solano to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. SimpleA lot of times I'll be reading late at night and my tablet will glitch and the screen gets super bright andbi have to turn off and on the screen a couple of times before dimly starts working again.

2. there is not only a brightness setting that runs on top of your default brightness (giving you higher/lower brightness range) but there is also a night mode called "blue light filter" which allows you to raise brightness without increasing eye strain.

3. I have tried setting my phone screen brightness all the way down under phone setting but this has not seemed to make a difference.

4. This is a problem because my eyes get adjusted to the dim screen but then are shocked when I pull down my super bright drop down menu.

5. I use it often, but it could be better.LOVE LOVE LOVE the SHAKE TO RESTORE BRIGHTNESS option if you happen to go outside, for example, and can't see the screen anymore.. honestly, that alone is why this is the screen dimmer app that I use.

6. If you lower the brightness below your device then it puts a layer of solid black over your screen and you adjust it's opacity.

7. Thanks for the awesome app!This is perfect for people who get migranes from a bright phone screen.

8. Which I guess is the next best way to decrease the screens brightness of you can't adjust the actual LEDs on the screen.

9. But asidefrom this, I love the fact that it gives you different options for how to start dimly,rather than having to exit my original app to go and click on dimly.I have been using Dimly for two or three years now.

10. The only reason its not getting 5 stars is because the notification panel and the soft keys on the screen don't dim as well (although the preview photos show that they do).

11. It wouldn't be too bad except that during the night going from a dim red to a bright blue hurts the eyes.It doesn't auto start or stop.

1. Fix Dimly Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dimly: Restarting the app will resolve most errors.
2. Update the Dimly App. Here is how:
   1. On Android goto PlayStore » Search for "Dimly" » Open Dimly - Screen Dimmer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dimly » click "UPDATE".
3. Clear Dimly - Screen Dimmer app cache: Clearing cached data will force your app to retrieve the latest data directly from Dimly servers.
   1. On Android, goto Settings » Apps » Select "Dimly - Screen Dimmer" » click Storage » click "Clear Cache".
4. Check Dimly app permissions. If any of these permissions required to use your device's features are disenabled, Dimly might not work.
5. Uninstall and reinstall Dimly. If nothing else has worked, completely uninstall Dimly then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dimly not working

2. Fix Dimly Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dimly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dimly not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dimly may not be able to connect to the Internet when running in the background.