Published by Ministerio de Asuntos Económicos y Transf. Digital on Jun 27, 2024

Report an issue with Cliente movil @firma.
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Why should I report an Issue with Cliente movil @firma?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ministerio de Asuntos Económicos y Transf. Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cliente movil @firma image 1 contact Cliente movil @firma image 2

About Cliente movil @firma

1. Descargue esta aplicación únicamente por indicación de su proveedor de servicios telemáticos. - Debe disponer de un certificado reconocido de firma electrónica con su respectiva clave privada instalado en su dispositivo Android.

2. Permite la realización de trámites telemáticos basados en firmas electrónicas desde el navegador Web, en las páginas de los proveedores de servicios compatibles.

3. Consulte con la documentación de su sistema operativo y con su proveedor de servicios de certificación para la obtención de este certificado y el modo de instalación de este.

Cliente movil @firma Customer Insights

1. It's the most pointless app I've ever seen.It has a bug so is unusable which makes life very difficult here in Spain as this is the app you have to use to access the virtual area of the Andalusian government pages.

2. It doesn't do anything! There's no way to enter your details/firma, you try to open documents to sign and it does nothing.

3. Please let me know as soon as you have fixed this 'bug'Doesn't work.

Steps to Troubleshoot & Fix Cliente movil @firma Issues

1. Fix Cliente movil @firma Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cliente movil @firma: Restarting the app will resolve most errors.
  2. Update the Cliente movil @firma App. Here is how:
    1. On Android goto PlayStore » Search for "Cliente movil @firma" » Open Cliente movil @firma » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cliente movil @firma » click "UPDATE".
  3. Clear Cliente movil @firma app cache: Clearing cached data will force your app to retrieve the latest data directly from Cliente movil @firma servers.
    1. On Android, goto Settings » Apps » Select "Cliente movil @firma" » click Storage » click "Clear Cache".
  4. Check Cliente movil @firma app permissions. If any of these permissions required to use your device's features are disenabled, Cliente movil @firma might not work.
  5. Uninstall and reinstall Cliente movil @firma. If nothing else has worked, completely uninstall Cliente movil @firma then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cliente movil @firma not working


2. Fix Cliente movil @firma Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cliente movil @firma be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cliente movil @firma not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cliente movil @firma may not be able to connect to the Internet when running in the background.

Reported Issues

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