Contact Clapboard Customer Service

Why should I report an Issue with Clapboard?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ueen to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have no suggestions (that's a first...ask my wife!)How can an app this simple be this bad? You can't lable scenes or shots by letter only numbers? Scene 1, shot 1, take 1??? How confusing... Have you been on a film set? Doesn't work well with the keyboard, cue me looking like an idiot in front of clients because I can't update this slate? Oh, I haven't even gotten on set with it yet... Imagine what else I'll find after working with it for more than 2 minutes...Amazingly Simplistic! This is exactly what I'm looking for.

2. Will make organizing faster and easier, which will in turn make editing faster and easier!There is a noticeable delay between the image flashing and the sound of the clapper, which makes this useless for audio syncing.There is really no reason to have Scene and Shot as separate fields.

3. Would make more sense to just eliminate the shot field altogether and have Scene be alphanumeric by default.Yooo thank you! This is exactly qhat i was looking for.

4. The number is the scene number and the letter is the shot.

5. It would be great if in felds "scene" and some others will be possibility to write letters and other text if needed.Great. Just one thing.

6. In the main window it's SCENE SHOT TAKE but in the shot log it's SCENE TAKE SHOT.

7. Also the lens and framerates could be larger but that info can just be referenced by the shot number and the metadata.

8. Its simple, easy to use, claps/tones, color changes, number and alphanumer, scenes, shots, takes, and even more.It's simple and no fluff.

9. EDIT: Oh, it does have a title field! Devs nailed it! EDIT 2: Figured out the lens size info.

10. The other clapboard apps dont flash or do anything! How am i sposed to sync up the audio and video if i can barely tell when the clapboard hits? This app totally nails it.

11. Would be good if the shot log was the same as the main window.

1. Fix Clapboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Clapboard: Restarting the app will resolve most errors.
2. Update the Clapboard App. Here is how:
   1. On Android goto PlayStore » Search for "Clapboard" » Open Clapboard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clapboard » click "UPDATE".
3. Clear Clapboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Clapboard servers.
   1. On Android, goto Settings » Apps » Select "Clapboard" » click Storage » click "Clear Cache".
4. Check Clapboard app permissions. If any of these permissions required to use your device's features are disenabled, Clapboard might not work.
5. Uninstall and reinstall Clapboard. If nothing else has worked, completely uninstall Clapboard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Clapboard not working

2. Fix Clapboard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Clapboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Clapboard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Clapboard may not be able to connect to the Internet when running in the background.