Contact MVG Fahrinfo München Customer Service

Why should I report an Issue with MVG Fahrinfo München?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SWM Services GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can use the app to quickly plan a journey and buy the right ticket. ★ All journeys: Based on the timetable, real-time predictions and reported incidents. ★ All departures: With real time prediction including filters for your own line and information on your stop. ★ Tickets for the entire MVV network: Including ticket widget for even faster purchasing of favourite tickets. ★ SUBSCRIPTION AS MOBILE TICKET: The personalised MVV subscription and Deutschlandticket is available as a HandyTicket. ★ Filter for accessible journeys: For stress-free mobility with wheelchair, walking frame or buggy. ★ Reminder function: So you get to the stop on time. ★ Better orientation: with Integrated city map and location function. ★ All network maps: For connections in Munich, the region, or trains in Bavaria.

2. You can easily access bikes and sharing partners via smart link to our app MVG more. ★ Event tips: for selected events and smart link to the official Munich App of the City of Munich. ★ Customer service at the tap of a button: Details on the customer hotline as well as the Customer Service Centres and lost property office. 💡 Easy address searchOne or two syllables of the street name + house number are sufficient, e. g. “Kuni 72” for “Kunigundenstrasse 72, Munich”. 💡 Abbreviations“MUC” = Munich Airport, “Hbf” = Munich Central Station (Hauptbahnhof), “OEZ” = Olympia Shopping Centre (Olympiaeinkaufszentrum).

3. Note: available for all underground stations and for stops with multiple stopping points. 💡 Show footpath on the map:simply tap on the footpath symbol to the stop or your destination in the journey details.

4. Plus: network maps for accessible mobility. ★ Personal mobility made easy: Information on MVG Bike and car-sharing options at all stops.

5. Settings icon top right ➔ “Settings” ➔ “Reset” (next to the “? 💡 Where is stop position 4?

6. Tap on the stop name in the journey details/departures and load the plan of the stop.

7. The MVG Fahrinfo München app offers everything that public transport users in and around Munich need to get from A to B.

8. The number tells you from which point exactly your line departs.

9. Save the tariff zones of your season ticket under “Settings“ ➔ “My Zones“. 💡 Explain functions :By tapping on the “? ” in the bar on the top right, additional information on the optimal use of the app can be found. ★ Purchased mobile tickets can be shown at any time, even without an internet connection. ★ No guarantee can be given for the accuracy or completeness of the provided information. ★ HandyTicket gültig im gesamten MVV Gebiet z. B.

1. Pass a ruling that if the app can't complete a purchase, then the ticket if free so customers don't now need to spent 40 min in a train pressing the refresh button hoping that some server decids to start working again.App let's you buy ticket although the bank account is inactive or deactivated.

2. I only found out about this when I opened the app again recently, by which point the MVG had forwarded the payment to a credit agency along with a 50 euro fine.Again the ticket buying mechanism doesn't work.

3. The proposed route does not remain viable if one involves the time for walking.Terrible experience trying to purchase a ticket.

4. They said they have tried to send the money but didn't work.. sent them iban they said only through app.. changed again and again, no desire to solve thisNormally works pretty well, is not always quite up to date with delays so you need to pay attention to displays on platforms.

5. I have purchased a ticket and after 2 months i have been contacted by a credit recovery firm asking me for the price of ticket plus penalty of more than 35 euro.

6. Talked to them 3 months ago to get a refund for the extra ticket and they said it is ok no problem, just to update my payment profile.

7. Bought 2 tickets, as the app is not intuitive and does not announce that it takes money for the ticket.

8. I purchased a ticket through the app a year ago, but because of an error with the payment processing system, my card was later declined, even though I had used it successfully several times before.

9. So you can buy the ticket without payment and after that payment fails due to the ptoblem with their application and then they end up sending you huge fine that you didn't pay.

10. App should not release a ticket if they cannot charge you!!!!Would not use to purchase tickets.

11. However, one things that absolutely drives me crazy is the pop-up message every time you open the app or move to a new page inside it, telling you to turn your location on.

1. Fix MVG Fahrinfo München Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MVG Fahrinfo München: Restarting the app will resolve most errors.
2. Update the MVG Fahrinfo München App. Here is how:
   1. On Android goto PlayStore » Search for "MVG Fahrinfo München" » Open MVG Fahrinfo München » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MVG Fahrinfo München » click "UPDATE".
3. Clear MVG Fahrinfo München app cache: Clearing cached data will force your app to retrieve the latest data directly from MVG Fahrinfo München servers.
   1. On Android, goto Settings » Apps » Select "MVG Fahrinfo München" » click Storage » click "Clear Cache".
4. Check MVG Fahrinfo München app permissions. If any of these permissions required to use your device's features are disenabled, MVG Fahrinfo München might not work.
5. Uninstall and reinstall MVG Fahrinfo München. If nothing else has worked, completely uninstall MVG Fahrinfo München then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MVG Fahrinfo München not working

2. Fix MVG Fahrinfo München Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MVG Fahrinfo München be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MVG Fahrinfo München not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MVG Fahrinfo München may not be able to connect to the Internet when running in the background.