Published by scalan on Nov 1, 2024

Report an issue with Moving Boxes.
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Why should I report an Issue with Moving Boxes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of scalan to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Moving Boxes Customer Insights

1. This app made my move feel like a breeze! Having the ability to quickly locate an item from the 100+ boxes I had meticulously packed was seamless! The ability to upload pictures of what was in the box was equally wonderful when sometimes my typed description just wasn't enough.

2. Another option I feel would be helpful with organization an extra label for the boxes, so you can label what type of stuff it contains, not just what room it's for or is in.

3. It would be useful to have an option to mark a box as completely packed, so you know if there's more room in certain boxes without having check them all and so you know if there are boxes left that you didn't tape up yet because there was more room in them.

4. I have been planning my move for over 6 months and packing boxes and just putting the box number on them 6 months later and over 250 Boxes in my storage unit and I open the app and all my data is gone.

5. Especially if I wanted to transfer it all over to an excel sheet to keep as an inventory log.This is an amazing app for keeping track of your move! Easy to use and navigate! The ads do get annoying, but the app is free, so it's not a huge deal.

6. An option I think definitely needs to be added is the option to mark a box as moved, so you can make sure you haven't missed or lost any boxes.

7. I love the inventory system where you can search for items in boxes.

8. I have an option to label what type of item each possession is, what box the possession is in, if the box has been packed, if the box has been moved, and the value of the item.

9. It is still better than any of the other house moving apps though there are still traces of random German words scattered around.Worth getting and worth the couple of upgrades to keep track of your move.

10. I even save an extra label for the boxes so I know what type of stuff each box contains.

11. We had an international move to do where all boxes need to be inventoried and this app was perfect.

Steps to Troubleshoot & Fix Moving Boxes Issues

1. Fix Moving Boxes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Moving Boxes: Restarting the app will resolve most errors.
  2. Update the Moving Boxes App. Here is how:
    1. On Android goto PlayStore » Search for "Moving Boxes" » Open Moving Boxes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moving Boxes » click "UPDATE".
  3. Clear Moving Boxes app cache: Clearing cached data will force your app to retrieve the latest data directly from Moving Boxes servers.
    1. On Android, goto Settings » Apps » Select "Moving Boxes" » click Storage » click "Clear Cache".
  4. Check Moving Boxes app permissions. If any of these permissions required to use your device's features are disenabled, Moving Boxes might not work.
  5. Uninstall and reinstall Moving Boxes. If nothing else has worked, completely uninstall Moving Boxes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Moving Boxes not working


2. Fix Moving Boxes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Moving Boxes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Moving Boxes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Moving Boxes may not be able to connect to the Internet when running in the background.

Reported Issues