Contact foodora Customer Service

Why should I report an Issue with foodora: Food & Groceries?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Foodora GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It’s our mission to bring tasty food from your favourite local restaurant right to your door so you can eat good food everyday.

2. We know the best food for every cuisine that your city has to offer. foodora is the best food delivery and take away service in your city -- so let's take the first bite!

3. Pick-Up is simple -- you make your order and then collect your food from the restaurant once it’s ready.

4. Here’s what we do: first choose between delivery and Pick-Up to fit food ordering seamlessly into your schedule.

5. If you choose delivery, our couriers will bring the food you've been lusting after right to your door.

6. You’re ready and waiting to eat, we’ve all been there, dreaming of thai food, eating burgers in our dreams.

7. They’ll prepare your food and once it’s ready, our courier bring it to you.

8. If you need something to watch, you can track your rider in real-time. Then you eat. Food goals. foodora chooses your local favourites; the best food near you.

9. Vietnamese or Italian, healthy salads or food to nurse your hangover -- your dinner will be cooked with love and care.

10. If there's one thing we know it’s food delivery.

11. We'll go the extra mile to make your order the greatest food experience in the world.

1. Once it happened three times in a row and we had to eventually give up after waiting over 2,5 for food.The app is terrible, I registered myself use the app for a few months and then I'm being asked to register my phone to verify myself, but every single time I just get a message that the number is registered but can't order anything, I have deleted, uninstall and reinstall but still not workingThe delivery service itself is pretty good, if occasionally slow due to demand, but the tracking and time estimate is absolute garbage.

2. They should fix that bug, and overall hold restaurants more accountable with their estimatesGreat cost value compared to other food delivery apps (lots of discounts!) and the app runs seamlessly but VERY low on restaurant selection.

3. Because help center doesn't work either 🙄😐The option for restaurants to cancel your order should be disabled.

4. Delivery is handles great but the app has a few spammy "call to action" notifications that I find extremely irritating.

5. It's very annoying when multiple restaurants cancel your order after half an hour or longer, sometimes after 1,5 hour.

6. At some other times in the week there's just a few restaurants available (like 2 or 3!) and sometimes NONE.

7. Inconvenient search without itHey! If I turn off ad notifications, don't use other notification categories to send me ads.

8. Saturday night there was literally just 1 restaurant available as all others cancelled their delivery services.

9. App got my location wrong so only unknown restaurants far away appear in the search.

10. Biggest problem is time estimates: sometimes the app will show 2 times: 1 in line with the original eta, another that is more realistic.

11. Reviews are not able to read and wrongly price levels for many restaurants.

1. Fix foodora Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart foodora: Restarting the app will resolve most errors.
2. Update the foodora App. Here is how:
   1. On Android goto PlayStore » Search for "foodora" » Open foodora: Food & Groceries » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for foodora » click "UPDATE".
3. Clear foodora: Food & Groceries app cache: Clearing cached data will force your app to retrieve the latest data directly from foodora servers.
   1. On Android, goto Settings » Apps » Select "foodora: Food & Groceries" » click Storage » click "Clear Cache".
4. Check foodora app permissions. If any of these permissions required to use your device's features are disenabled, foodora might not work.
5. Uninstall and reinstall foodora. If nothing else has worked, completely uninstall foodora then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing foodora not working

2. Fix foodora Server issues & Internet Connection

1. Check network connection: An unstable Internet will make foodora be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to foodora not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, foodora may not be able to connect to the Internet when running in the background.