Contact Routes Customer Service

Why should I report an Issue with Routes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Andreas Flosdorf to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. - Load GPX (route, track & geocache) and KML files in a clear and modern design without advertising. - On selected offline and online maps you can explore the environment. - Start a simulation to get a preview about the environment, plan your tour and preload online maps. - Start the navigation - Routes guides you along the loaded route and informs you immediately when the route has left.

2. A recording is running at the same time. - Navigation can run in background, with headphones or alternatively with display always on. - The Voice Assistant supports you in handling this app and during a navigation. - Recorder function to find the right way without a preloaded route and to save the completed track for later. - Enter a coordinate (latitude/longitude) to navigate to a specific location.

3. Routes allows you to load your own planned or otherwise provided routes from your favorite portals such as Goolge, AllTrails (Gpsies), Polar, Garmin (and many others).

4. After opening a file in Routes, you can start a simulation or start navigating directly.

5. Whether hiking, biking, skiing or other outdoor activities ... with Routes you will never lose the right path!

6. If you ever lose the track, Routes will notify you visually and by alarm.

7. In any case, Routes guides you along the track.

8. Routes supports the file formats GPX and KML.

9. You can concentrate fully on your route and enjoy the beautiful things on it. - We like your feedback (mail@routes-navigation. de) rather than a bad rating much better!

10. If you like Routes, then we look forward to your positive rating.

11. It is not necessary to always keep an eye on the display.

1. If you could add a feature that keeps the zoom that you set and then follows you along the altitude profile, then it would deserve 5 stars (and my money too!) Still, thanks for this, the only app with the feature that I was looking for.Wonderful app, does exactly what it says on the tin without any added barriers or hidden costs.

2. Looking forward to updates, but love this app!After hours of looking, it seems to be the only app that allows me to follow a GPX track while looking at the map and at the elevation profile at the same time.

3. It's good we have the elevation chart and that we can zoom in and out! The simulation is even better that way! If you could add a +/- buttons to increase and decrease speed in realtime of the simulation it would be amazing! ThanksStill evaluating it but this far is promising.

4. But bike mode seems ok.Cannot draw routes! This is a huge missed opportunity not to be able to create and draw routes from scratch.

5. Overall a fantastic app, though, and I'm very glad to have found it.Flawless! The simulation mode of a track as walking, cycling is unique on the market.

6. Any ideas? RECTIFICATION : Elevation works with the correct GPX file !Used this app to get turn by turn instructions from gpx files made on another website.

7. In my experience it didn't speak any turn-by-turn instruction in walk mode and activating the "plane mode" would make me very uncomfortable :-) The instructions don't explain these things in detail, have to be experienced.

8. You can imagine how I felt.Amazing app, planning a trip along the VIArhona but cannot get elevation, after importing a GPX file.

9. Also it said on my test routes (which I knew) weird things like "the route is 40 metres behind you.

10. I have been searching for a simple, easy to use app that I can plan routes and get mileage before actually doing them.

11. It is GREAT to have a free navigation gation app for running! It works pretty well...I appreciate the alerts for upcoming turns and will look at the settings for alerts that can be turned on or off.

1. Fix Routes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Routes: Restarting the app will resolve most errors.
2. Update the Routes App. Here is how:
   1. On Android goto PlayStore » Search for "Routes" » Open Routes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Routes » click "UPDATE".
3. Clear Routes app cache: Clearing cached data will force your app to retrieve the latest data directly from Routes servers.
   1. On Android, goto Settings » Apps » Select "Routes" » click Storage » click "Clear Cache".
4. Check Routes app permissions. If any of these permissions required to use your device's features are disenabled, Routes might not work.
5. Uninstall and reinstall Routes. If nothing else has worked, completely uninstall Routes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Routes not working

2. Fix Routes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Routes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Routes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Routes may not be able to connect to the Internet when running in the background.