Published by TruckMap Inc. on Dec 16, 2024

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Why chat with our AI TruckMap Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Seriously, it will remind you, like, every 7 seconds until you make that turn.Who thought it was a great idea for the map to zoom all the way out every single time you're coming up to an exit on landscape mode.. Over a year since that review and the app certainly looks better, but still doesn't seem to have real time traffic.

2. It will not stop asking for me to enable location permissions, has inaccurate maps, rerouting takes forever, and it has even taken me to a completely different destination than the one I entered.

3. It just needs some work to make it more like what I'm used to.I used it today for the first time, while it did keep me on truck routes, in New York at least it skipped a step directly after toll booths so I ended up going the wrong direction a few times.

4. Thus far though I do like this navigation system because you can put the name of a business in and it will automatically calculate the address.I really enjoy using TruckMap.

5. It's a great way to also look at options for getting in or out of a location just in case your route is blocked.

6. It'll tell me i'm forty minutes away from a stop that three minutes down the road.

7. Did you guys even test this build before releasing it?No map or navigation system is perfect... This one included.

8. A 20 minute ride it's trying to Have me drive 1hr 41 minutes on a three road trip.

9. I drive trucks and I often have to use multiple navigation systems to get me to a simple address.

10. Won't stop asking me to enable background location/notifications.

11. This helps me navigate the best way to approach my destination and also to scan for nearby truck parking.

Steps to Troubleshoot & Fix TruckMap Issues

1. Fix TruckMap Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TruckMap: Restarting the app will resolve most errors.
  2. Update the TruckMap App. Here is how:
    1. On Android goto PlayStore » Search for "TruckMap" » Open TruckMap - Truck GPS Routes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TruckMap » click "UPDATE".
  3. Clear TruckMap - Truck GPS Routes app cache: Clearing cached data will force your app to retrieve the latest data directly from TruckMap servers.
    1. On Android, goto Settings » Apps » Select "TruckMap - Truck GPS Routes" » click Storage » click "Clear Cache".
  4. Check TruckMap app permissions. If any of these permissions required to use your device's features are disenabled, TruckMap might not work.
  5. Uninstall and reinstall TruckMap. If nothing else has worked, completely uninstall TruckMap then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TruckMap not working


2. Fix TruckMap Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TruckMap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TruckMap not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TruckMap may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!