Published by fastnc.de cnc-software

Report an issue with CNC TOOLS.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with CNC TOOLS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of fastnc.de cnc-software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CNC TOOLS image 1 contact CNC TOOLS image 2

About CNC TOOLS

1. CNC Engraving with output for the most CNC Controls*(FANUC, SIEMENS, Okuma, Haas, DMG, ..

2. CNC Tools is a free application for the CNC technology.

3. The display and operation is optimized for "smartphones".

CNC TOOLS Customer Insights

1. It would be helpful if a recommended SFM chart per material was addedI can put in the diameter and the other stuff but for some reason rest wont work, the Tool Button doesnt react.

2. the engraving menu generates a program (probably) to engrave whatever words you input.Great app for speeds and feeds.

3. I have shown it to my colleagues who have also downloaded and use regularly.the turning, milling, and tapping menus don't do anything.

4. Use it regularly for CNC milling, speeds and feed rates.

5. A very useful app for speeds and feeds.

6. Straight forward in use and very convenient to have in your pocket on the workshop floor.

Steps to Troubleshoot & Fix CNC TOOLS Issues

1. Fix CNC TOOLS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CNC TOOLS: Restarting the app will resolve most errors.
  2. Update the CNC TOOLS App. Here is how:
    1. On Android goto PlayStore » Search for "CNC TOOLS" » Open CNC TOOLS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CNC TOOLS » click "UPDATE".
  3. Clear CNC TOOLS app cache: Clearing cached data will force your app to retrieve the latest data directly from CNC TOOLS servers.
    1. On Android, goto Settings » Apps » Select "CNC TOOLS" » click Storage » click "Clear Cache".
  4. Check CNC TOOLS app permissions. If any of these permissions required to use your device's features are disenabled, CNC TOOLS might not work.
  5. Uninstall and reinstall CNC TOOLS. If nothing else has worked, completely uninstall CNC TOOLS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CNC TOOLS not working


2. Fix CNC TOOLS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CNC TOOLS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CNC TOOLS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CNC TOOLS may not be able to connect to the Internet when running in the background.

Reported Issues