Contact Der Die Das Customer Service

Why should I report an Issue with Der Die Das - learn german art?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tim Freiheit to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Would love to be able to toggle switch between having and not having image, kinda like the expert mode, but available for every category... Also, would love to be able to create one's own lists to play.So far it looks good (I'm just using it for 1h) but my first critic is the AWFUL amount of ads.

2. I wish it was possible to create custom sets of words, similar to how marking as favorite creates the "Favorites" set, but instead or marking as favorite I would add one or more labels to a word.

3. Great work 🙌🏼intuitive, clean interface and fast! minus one star, hoping they add the option to play without the images, since you can later guess just by watching the background image, although it's a great mnemonic device, it tricks the brain into linking the gender to the image, instead of the word itself.

4. Each label would correspond to a custom set of words to which the word is added.Holds promise, but some translations are dead wrong.

5. A section where you could design your own lesson with words you are currently learning for school, and or a teacher's section where they could do the same and share the tailor made lessons with their students.

6. Very good for learning vocabulary, but I wish there would be a rule for all words not just some.

7. It's a nice to have for everything that you mark, but would be invaluable for the user to organize these and add whichever custom chapters they would need, naming it and adding a picture to easily identify it.The app is very good.

8. Some words are missing their translations altogether and some chosen words are just plain odd.The rules seem quite complete and they are clearly formulated.

9. But there is one fundamental thing missing that would make it unbeatable: The possibility to categorize the new words you learned.

10. I would prefer 1 try only and all wrong words shall be stored in a separate list, so you can revise them.

11. Multiple different pics shown in the background so that there is less memory of the picture link and more memory and learning of the genders.

1. Fix Der Die Das Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Der Die Das: Restarting the app will resolve most errors.
2. Update the Der Die Das App. Here is how:
   1. On Android goto PlayStore » Search for "Der Die Das" » Open Der Die Das - learn german art » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Der Die Das » click "UPDATE".
3. Clear Der Die Das - learn german art app cache: Clearing cached data will force your app to retrieve the latest data directly from Der Die Das servers.
   1. On Android, goto Settings » Apps » Select "Der Die Das - learn german art" » click Storage » click "Clear Cache".
4. Check Der Die Das app permissions. If any of these permissions required to use your device's features are disenabled, Der Die Das might not work.
5. Uninstall and reinstall Der Die Das. If nothing else has worked, completely uninstall Der Die Das then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Der Die Das not working

2. Fix Der Die Das Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Der Die Das be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Der Die Das not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Der Die Das may not be able to connect to the Internet when running in the background.