Contact Sparky’s Birthday Surprise Customer Service

Why should I report an Issue with Sparky’s Birthday Surprise?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Fire Protection Association (NFPA) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In this fun and original tap-and-play storybook app, kids will learn important fire safety skills while joining the excitement of preparing for a surprise birthday party.

2. ***The National Fire Protection Association ( ) is giving families this FREE deluxe interactive storybook app about fire safety, created by award-winning children’s app developer Cupcake Digital.

3. Learn about the various parts of a fire truck and decorate Sparky’s birthday cake with highly interactive pages found in the story.

4. Piñata Counting and Sparky Addition mini-games teach kids to count and add in fun new ways, and the Birthday Shapes game helps kids recognize basic shapes.

5. It’s Sparky® the Fire Dog’s birthday, and his doggie friends are throwing a surprise party.

6. Kids can get creative with coloring pages featuring an array of paint buckets, brushes, colorful spray paints and stickers inspired by the story.

7. The story includes bright graphics, surprising animations, interactive learning games, and a hilarious one-of-a-kind sing-along music video.

8. Your child will love singing the “If the Smoke Alarm Sounds” song with Sparky and his tiny flea friends while learning about what to do when they hear the alarm.

9. Just a Book, perfect for quiet reading time, Read & Play and Read To Me in which early-learning reading skills are reinforced with text highlighting and synced narration.

10. LEARNING ACTIVTIES STARRING SPARKY THE FIRE DOG®!

11. The Thinking Corner offers thoughtful questions designed to spark open-ended conversation and reinforce reading comprehension.

1. I love it because it has learning gamesBro this is my childhoodwow wow wubbzyI would like to hear the narrator's voice a little better especially when playing the gamesMy 4 yr old granddaughter is having a blast with this app!My 3 year old brother loves this gameMy kids absolutely love this app! Worth the download!Totally can't play with tab 3.

2. On already no screen appear.. can please fix it ?Firefighter gameAwesome.

1. Fix Sparky’s Birthday Surprise Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sparky’s Birthday Surprise: Restarting the app will resolve most errors.
2. Update the Sparky’s Birthday Surprise App. Here is how:
   1. On Android goto PlayStore » Search for "Sparky’s Birthday Surprise" » Open Sparky’s Birthday Surprise » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sparky’s Birthday Surprise » click "UPDATE".
3. Clear Sparky’s Birthday Surprise app cache: Clearing cached data will force your app to retrieve the latest data directly from Sparky’s Birthday Surprise servers.
   1. On Android, goto Settings » Apps » Select "Sparky’s Birthday Surprise" » click Storage » click "Clear Cache".
4. Check Sparky’s Birthday Surprise app permissions. If any of these permissions required to use your device's features are disenabled, Sparky’s Birthday Surprise might not work.
5. Uninstall and reinstall Sparky’s Birthday Surprise. If nothing else has worked, completely uninstall Sparky’s Birthday Surprise then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sparky’s Birthday Surprise not working

2. Fix Sparky’s Birthday Surprise Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sparky’s Birthday Surprise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sparky’s Birthday Surprise not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sparky’s Birthday Surprise may not be able to connect to the Internet when running in the background.