Published by Nickelodeon

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Dora and Diego's Vacation Customer Insights

1. You should put in the description that it is only 2 minutes long.I purchased this game but its just not opening that it was made for an older version of android? Kindly refund or provide me a link to a Dora game which can be installed.Did not work... Couldn't come past the start page as the "start" button didn't workAFTER purchasing this app, it told me that it's not even compatible with my device...That is unfair, I paid for the app.

2. Refund my money 💰 🤑 pls?!! My child wants to play this game but how when it's not working.

3. I see in other devices I tried this on, trying to find an old enough Android version.I just barely paid but I cannot open it.

4. This app is built for an older version of Android and doesn't work on new versions.

5. Fixed it!! It's bad if your ripping people's money 💰 🤑.

6. Every parents and their children wants to play it but it's also bad 👎 if it's only 1 game.

7. This version check is done after we pay to buy the app and I don't see the option to refund on my Pixel 4.

8. and it cannot even launch on my phone!!!I already paid buy cannot open the app.

9. So, fix it...!!!This game is very small, like a 2 minute game for 1.99 there is only one story.

10. At least warn ⚠️ people so that they don't get mistakes of paying 🤷, hello.

11. Your app is ripping people off.

Steps to Troubleshoot & Fix Dora and Diego's Vacation Issues

1. Fix Dora and Diego's Vacation Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dora and Diego's Vacation: Restarting the app will resolve most errors.
  2. Update the Dora and Diego's Vacation App. Here is how:
    1. On Android goto PlayStore » Search for "Dora and Diego's Vacation" » Open Dora and Diego's Vacation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dora and Diego's Vacation » click "UPDATE".
  3. Clear Dora and Diego's Vacation app cache: Clearing cached data will force your app to retrieve the latest data directly from Dora and Diego's Vacation servers.
    1. On Android, goto Settings » Apps » Select "Dora and Diego's Vacation" » click Storage » click "Clear Cache".
  4. Check Dora and Diego's Vacation app permissions. If any of these permissions required to use your device's features are disenabled, Dora and Diego's Vacation might not work.
  5. Uninstall and reinstall Dora and Diego's Vacation. If nothing else has worked, completely uninstall Dora and Diego's Vacation then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dora and Diego's Vacation not working


2. Fix Dora and Diego's Vacation Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dora and Diego's Vacation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dora and Diego's Vacation not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dora and Diego's Vacation may not be able to connect to the Internet when running in the background.

Reported Issues