Contact WDR 2 Customer Service

Why should I report an Issue with WDR 2 - Radio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Westdeutscher Rundfunk to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wäre schön, wenn Chromecast Unterstützung in der nächsten Version möglich wäre.Der stream bricht permanent ab und muss immer wieder neu gestartet werden.

2. Dauert immer wieder ewig um zu starten, geht zwischendurch einfach aus und wenn man Kopfhörer oder eine Bluetooth Box entfernt läuft die App einfach weiter.

3. Nutze die App regelmaessig.Stürzt immer wieder ab!Der Radiostream bricht alle paar Minuten einfach ab.

4. Shut off every 5 to 6 min.Eigentlich höre ich WDR2 wirklich gerne, aber über diese App macht es meistens wirklich keinen Spaß.

5. Schade, ich wünsche mir für alte Version zurück, damit lief es jahrelang problemlos und gut.Used to be a great App.

6. Sehr frustrierend!!! Schade um diese für mich als im Ausland lebender Hörer wichtige App.

7. Nun bricht der Stream immer wieder ab.

8. All das passiert bei anderen gängigen Musik-/Radio-Apps nicht.Bis zum Update war die App sehr schön.

9. I was using the App last 5 years to listen to my radio home station in Cologne.

10. WDR2 is since more than 10 years my daily companion in Botswana.

11. Don't wanna miss it!Das 5/2020 Update war ueberfaellig.

1. Fix WDR 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WDR 2: Restarting the app will resolve most errors.
2. Update the WDR 2 App. Here is how:
   1. On Android goto PlayStore » Search for "WDR 2" » Open WDR 2 - Radio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WDR 2 » click "UPDATE".
3. Clear WDR 2 - Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from WDR 2 servers.
   1. On Android, goto Settings » Apps » Select "WDR 2 - Radio" » click Storage » click "Clear Cache".
4. Check WDR 2 app permissions. If any of these permissions required to use your device's features are disenabled, WDR 2 might not work.
5. Uninstall and reinstall WDR 2. If nothing else has worked, completely uninstall WDR 2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WDR 2 not working

2. Fix WDR 2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WDR 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WDR 2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WDR 2 may not be able to connect to the Internet when running in the background.