Published by ARD.de/SWR on Sep 5, 2024

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Why should I report an Issue with ARD Audiothek?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ARD.de/SWR to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ARD Audiothek

1. Du kannst Podcasts abonnieren, interessante Beiträge vormerken und eigene Playlists erstellen. Über den ARD-Login kannst du diese Inhalte einfach in deinem Konto speichern und so auch geräteübergreifend nutzen.

2. Neue Podcasts entdecken, nach spannenden Themen suchen oder einfach mit deinem Lieblingsradio entspannen: Die ARD Audiothek bietet das breite Angebot der ARD und des Deutschlandradios in einer App.

3. Für das echte Radioerlebnis bieten wir dir auch deinen Lieblingssender im Livestream sowie die Live-Atmosphäre aller Fußball Bundesliga-Spiele – alles bequem und direkt für dein Smartphone.

4. Lass dich von Empfehlungen inspirieren und teile über die Sharing-Funktion mit Freunden, was dich begeistert! Alles in einer App. Kein mobiles Internet? Kein Problem.

5. Darüber hinaus findest du in der ARD Audiothek eine ganze Welt für Kinder, jede Menge Hörbücher und Hörspiele.

6. Stöbere in den Rubriken oder nutze die Suche, um genau die Inhalte zu finden, die dich interessieren.

7. Mit Android Auto und Android Automotive hörst du deine Lieblingsinhalte auch unkompliziert im Auto.

8. Einfach die Audios offline speichern und unterwegs hören.

9. Entdecke exklusive Podcasts, spannende Dokumentationen und Reportagen.

10. Erweitere deinen Horizont mit informativen Inhalten, True-Crime-Serien und Comedy-Shows.

11. Und falls du mal mit anderen hören möchtest: du kannst die Wiedergabe auch auf externe Geräte übertragen.

ARD Audiothek Customer Insights

1. An other audio app can be started but just overlying the ARD audiostream.... Only possiblity to get rid of it is resetting the SystemGood app with great content.

2. The two things bothering me are that all notifications for subscribed shows appear twice and that the functionality to jumb between episodes and shows is incredibly well hidden.I never know what s up next, can't see my lists.

3. You will find new podcasts as well as entertainment and some really nice shows for children, too.Well, this App is awesome to practice listening German.

4. I mean, really interesting podcasts in there, interviews with experts and such.It's a great app, which is not overloaded but has all the relevant features, like offline mode.

5. Downloads for offline availability possibleGreat up until 3 days ago but then Checkpod mit Tobi Checker (BR) stopped working.

6. Help!So far, very good, the only thing I wish would be the possibility to mark my favourite stations to easily play the livestream.

7. DLF and Audiothek are the only services I use and my mandatory fee is more than Netflix and Prime togetherThis is by far the best public broadcasting app in Germany.

8. Thanks a lot!Very good resource for a lot of different audio casts.

9. I love it!Finally something like BBC iPlayer, yet for the German public radio broadcasting services.

10. I am not impressed with ARD's TV programme and "Mediathek", but this audio collection is fabulous.

11. Content of good quality, educational, entertaining, culture.

Steps to Troubleshoot & Fix ARD Audiothek Issues

1. Fix ARD Audiothek Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ARD Audiothek: Restarting the app will resolve most errors.
  2. Update the ARD Audiothek App. Here is how:
    1. On Android goto PlayStore » Search for "ARD Audiothek" » Open ARD Audiothek » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ARD Audiothek » click "UPDATE".
  3. Clear ARD Audiothek app cache: Clearing cached data will force your app to retrieve the latest data directly from ARD Audiothek servers.
    1. On Android, goto Settings » Apps » Select "ARD Audiothek" » click Storage » click "Clear Cache".
  4. Check ARD Audiothek app permissions. If any of these permissions required to use your device's features are disenabled, ARD Audiothek might not work.
  5. Uninstall and reinstall ARD Audiothek. If nothing else has worked, completely uninstall ARD Audiothek then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ARD Audiothek not working


2. Fix ARD Audiothek Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ARD Audiothek be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ARD Audiothek not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ARD Audiothek may not be able to connect to the Internet when running in the background.

Reported Issues

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