Published by CZC.cz on Nov 1, 2023

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Why should I report an Issue with CZC.cz?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CZC.cz to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CZC.cz

1. Pokud hledáte některou z našich poboček, určitě využijete sekci Pobočky, která nabízí ke každému obchodnímu místu podrobné kontakty, informace o otvírací době a mapu s možností navigace.

2. V sortimentu máme přes 20 tisíc produktů, celá nabídka je dostupná jak na internetu, tak právě i v mobilní aplikaci CZC. cz. ✓ Přístup k ukládání na telefon, pro uložení Vaších objednávek a údajů.

3. Aplikace CZC. cz vám přináší jedinečnou možnost pohodlného nákupu počítačů a spotřební elektroniky přímo z mobilního telefonu nebo tabletu.

4. S aplikací rychle a jednoduše najdete požadovaný produkt včetně podrobného popisu a fotografií.

5. Též provedení samotného nákupu je otázkou okamžiku.

6. Jsme ryze český eshop s počítači a elektronikou.

7. Velmi praktickou funkcí je historie nákupů.

CZC.cz Customer Insights

1. Just no.Ta aplikace je tak neuvěřitelně pomalá, než jsem si poskládal konfiguraci, tak jsem zestárl o několik let!Nelze se prihlasit s google uctem a pokud dam do kosiku vic jak 2..3 veci tak mi ho vymaze.Prosím optimalizujte aplikaci lépe.

2. How could this ever have be approved and released.Absolute joke of an app after the latest update! And no, we don't accept you releasing an app and only afterwards adding basic features like filters.

3. Who is in charge of such amateur decisions in your company? Make a fully functional app release or postpone the new version instead of going back to 1996...UnbelieavableNo pictures displayed.

4. Hrozně se seká jinak superTragédie, sestavil jsem si pc a byl jsem za 10 minut asi 3x odhlášen.

5. Only things I'd improve - the "favorite" list could be highlited a bit more, and there are no notifications for order updates yet (or maybe they just don't work)Filters are back.

6. Much more usable now, but still missing some functions compared to the mobile website.Sad story.

7. It was one of my favourite eshops, mainly because advanced filters that competition does not have.

8. Now, the main selling point is gone and until is reestablished, no point having this app for me.

9. CZC, Mall, Alza, damejidlo - can't login or show content.

10. The app is great - it's stable, everything loads quickly and the layout is fine.

11. Search bar is only on the home screen and the app doesn't support landscape.

Steps to Troubleshoot & Fix CZC.cz Issues

1. Fix CZC.cz Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CZC.cz: Restarting the app will resolve most errors.
  2. Update the CZC.cz App. Here is how:
    1. On Android goto PlayStore » Search for "CZC.cz" » Open CZC.cz » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CZC.cz » click "UPDATE".
  3. Clear CZC.cz app cache: Clearing cached data will force your app to retrieve the latest data directly from CZC.cz servers.
    1. On Android, goto Settings » Apps » Select "CZC.cz" » click Storage » click "Clear Cache".
  4. Check CZC.cz app permissions. If any of these permissions required to use your device's features are disenabled, CZC.cz might not work.
  5. Uninstall and reinstall CZC.cz. If nothing else has worked, completely uninstall CZC.cz then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CZC.cz not working


2. Fix CZC.cz Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CZC.cz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CZC.cz not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CZC.cz may not be able to connect to the Internet when running in the background.

Reported Issues