Contact GoPioneer Customer Service

Why should I report an Issue with GoPioneer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Information Solutions Cooperative to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Yet my Pioneer payment history in this app shows successful payments posted, NOT failed payments.I have been disconnected and cannot access my account to see what is wrong? Maybe my bill was not paid but I cannot pay it due to unnecessary security measures.

2. What, are you saving us from some malicious malcontent hacking into our account to pay our bill?Easy app, it would be nice to see some upgrade or other available options in the future.I love this app and it always works for me, plus it's easy to use and has great information.

3. Firstly, I learned today that the Auto Pay information I had entered in early November, apparently never made it into Pioneer's billing system.

4. So come December's billing, they tried to pull the payment from the wrong account.

5. However, there are issues with Pioneer's implementation that need to be corrected ASAP.

6. SmartHub is a handy little billing app.

7. They other way was easy.

8. Thank you PioneerTo hard and complicated.

1. Fix GoPioneer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GoPioneer: Restarting the app will resolve most errors.
2. Update the GoPioneer App. Here is how:
   1. On Android goto PlayStore » Search for "GoPioneer" » Open GoPioneer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoPioneer » click "UPDATE".
3. Clear GoPioneer app cache: Clearing cached data will force your app to retrieve the latest data directly from GoPioneer servers.
   1. On Android, goto Settings » Apps » Select "GoPioneer" » click Storage » click "Clear Cache".
4. Check GoPioneer app permissions. If any of these permissions required to use your device's features are disenabled, GoPioneer might not work.
5. Uninstall and reinstall GoPioneer. If nothing else has worked, completely uninstall GoPioneer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GoPioneer not working

2. Fix GoPioneer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GoPioneer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GoPioneer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GoPioneer may not be able to connect to the Internet when running in the background.