Published by CaRPM on Nov 19, 2024

Report an issue with OBD Scanner ELM327.
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Why should I report an Issue with OBD Scanner ELM327: GaragePro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CaRPM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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OBD Scanner ELM327 Customer Insights

1. Special features doesnt unlock even with lifetime subscription, so buy the year if you want to test it out.Update from some weeks on: Firm contacted me via response to my original review.

2. I emailed the company, but there has been no response in over a month.App doesnt do the one thing I was hoping it would which is to display individual wheel speed to diagnose abs sensor issues.

3. Therefore I have 2 question: can you please add the functionality to remove a car during 5-10 mins after it was added (in case if there's a problem with models like in my case), and support me to delete the car (didn't use it, email is written).Subpar.. Slow to start or backout of areas.

4. It doesn't explain if I need to buy one to use the special features or if they are just pushing another thing to buy.

5. It's frustrating that when accidentally going to a different window or disconnecting the ODB2 module it doesn't save what data had been viewed so farIt's going on 2 days now.

6. Just name the car or vehicle and move on.Will not download Triumph Bikes!! Says maybe Internet issue but stood next to router and no issues downloading the app.

7. When you click on Special Features it just goes to the ad of their Bluetooth dongle.

8. Other apps can do the same thing for free, I'm not sure why this app has an annual subscription.

9. It does scan for abs codes though which is useful, will tell you which wheel speed sensor is bad if there is a code for it, ect.

10. Could use some work such as in the service procedures and having to put the license plate number in every time you use a function.

11. Contacted customer service, they tell me to manually select vehicle.

Steps to Troubleshoot & Fix OBD Scanner ELM327 Issues

1. Fix OBD Scanner ELM327 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OBD Scanner ELM327: Restarting the app will resolve most errors.
  2. Update the OBD Scanner ELM327 App. Here is how:
    1. On Android goto PlayStore » Search for "OBD Scanner ELM327" » Open OBD Scanner ELM327: GaragePro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OBD Scanner ELM327 » click "UPDATE".
  3. Clear OBD Scanner ELM327: GaragePro app cache: Clearing cached data will force your app to retrieve the latest data directly from OBD Scanner ELM327 servers.
    1. On Android, goto Settings » Apps » Select "OBD Scanner ELM327: GaragePro" » click Storage » click "Clear Cache".
  4. Check OBD Scanner ELM327 app permissions. If any of these permissions required to use your device's features are disenabled, OBD Scanner ELM327 might not work.
  5. Uninstall and reinstall OBD Scanner ELM327. If nothing else has worked, completely uninstall OBD Scanner ELM327 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OBD Scanner ELM327 not working


2. Fix OBD Scanner ELM327 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OBD Scanner ELM327 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OBD Scanner ELM327 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OBD Scanner ELM327 may not be able to connect to the Internet when running in the background.

Reported Issues