Contact inCarDoc Customer Service

Why should I report an Issue with inCarDoc - OBD2 ELM327 Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of inCarDoc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Supported: OBD-II (Bluetooth, WiFi, Kiwi 3 (BLE), V-Gate iCar 3 (BLE), Veepeak (BLE), Carista, Vinli); GPS-only and Demo modes. More at inCarDoc. 🛠 Car diagnostics Works as fault codes OBD2 car scanner, reads Check Engine (MIL) state, details, related freeze frame data, finds descriptions and clears stored diagnostic trouble codes (DTC).

2. Allows to store and share car diagnostics data when looking for a professional service/repair assistance. Note! that app supports only parameters and ECU's specified with OBD2 standard, that is Engine and Emission systems. ⏲ Real-time car parameters Reads real-time engine and vehicle OBD2 parameters PIDs from car’s sensors: speed, rotation (rpm), coolant temperature, pressure, O2 oxygen sensors and multiple other PIDs supported by your car.

3. For correct calculations, you may need to enter Engine displacement (in cubic cm) and volumetric efficiency (in %, the default is 80). 🌐 inCarDoc. Avoid!!! simultaneous running of multiple OBD-II reading apps, be sure that other apps does not keeping live Bluetooth/WiFi connection via ELM327 OBD2 scanner. Warning!!!

4. 🔌 Your connected car 🚘inCarDoc - best doctor for your car: Check Engine codes reading, diagnostic, car scanning, monitoring and logbook tool: reads real-time and stored diagnostics parameters from ECU of OBD-II compliant cars.

5. That the exact list of scanned OBD2 parameters depends on your car make/model/year. ⛽ Economizer: Trip Computer mode for presenting and tracking car’s fuel economy/consumption.

6. Please note, that feature available when appropriate OBD2 economy parameters (MAF or MAP+IAT+RPM) are supported in your car.

7. This will help to create a list of potentially dangerous OBD2 scanners and share this information with others.

8. Please contact us by mail to report troubles with adapters, would be nice to have the following info: naming, MAC address, ELM327 firmware version info and/or connection log.

9. Requires ELM327 or compatible OBD2 car scanner.

10. You could help to improve the app by sending OBD2 info related to your car.

11. Fill in the car details with configuration screen and click send button in "General information" section.

1. Does everything a basic reader should.first app I found to work immediately and so quickly! 10 sec's to get results of course you have to follow instructions ( a lot of users don't do it ) 1 ) stop Bluetooth 2) stop data 3) connect WiFi to WIFI_ODBII baldy did not find a pro version (not compatible say Googl) to pay developer ...this app is absolutely useless!!! literally every time i need to use it, it never wants to connect even though it says its connected, it wont do anything, cant run a diagnostic though it says connected, cant do anything with it, not just my car, it does this with all cars ive tried, always a stuff around, some days it works (rarely) and others it doesnt.

2. Still pretty handy app which works brilliantly to determine/erase engine light/error codes.App worked twice and now it doesn't connect to my elm327 device.

3. First time when putting the device everything worked fine and took around 6-8 minutes to connect.

4. I bought a dongle a few years ago and it's worked fine with torque pro but now I can't upgrade the tablet and I can't use torque on it so I was looking for an alternative (can use torque on my phone but not tablet).

5. As I wrote before, I've had no issues with torque connecting to this adapter so unlikely an issue with blue tooth.

6. I clicked save, and it said it was saved, but where? I think that's a big downside for an OBD2 app but I appreciate that it is free and would buy it if those issues are fixed and I get more into wrenching in the future.Accidentally deleted my previous review by hitting the wrong button and thanks to google I can't get it back so I'll try again.

7. Why would they need any of that for a car scan tool?App has always worked great.but I can delete any code.its just says please wait and 30 later its still thereMy personal favorite OBD app.

8. The option to turn location off is greyed out and not able to be toggled, it's irrelevant anyway because they access it through Google services, if you go app info, permissions, three dots, all permissions you'll see what I mean.

9. I've also been testing blue driver which has it's own adapter and no problem there.

10. Not sure about accuracy of fuel economy average reading (both l/100 and km/l) as it shows good numbers but sometimes it just doesn't add up with actual km I travel against fuel in tank.

11. I understand that it could have been connected to something else which is why I uninstalled torque and blue driver and no help.

1. Fix inCarDoc Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart inCarDoc: Restarting the app will resolve most errors.
2. Update the inCarDoc App. Here is how:
   1. On Android goto PlayStore » Search for "inCarDoc" » Open inCarDoc - OBD2 ELM327 Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for inCarDoc » click "UPDATE".
3. Clear inCarDoc - OBD2 ELM327 Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from inCarDoc servers.
   1. On Android, goto Settings » Apps » Select "inCarDoc - OBD2 ELM327 Scanner" » click Storage » click "Clear Cache".
4. Check inCarDoc app permissions. If any of these permissions required to use your device's features are disenabled, inCarDoc might not work.
5. Uninstall and reinstall inCarDoc. If nothing else has worked, completely uninstall inCarDoc then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing inCarDoc not working

2. Fix inCarDoc Server issues & Internet Connection

1. Check network connection: An unstable Internet will make inCarDoc be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to inCarDoc not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, inCarDoc may not be able to connect to the Internet when running in the background.