Contact Camking Pro Customer Service

Why should I report an Issue with Camking Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen HDKing Electronics Co.,Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You will need to disable mobile data on your phone, then connect to the camera's wifi network.

2. Turn off your data, turn camera wifi on, find akaso wifi on your phone and connect.

3. Does anyone know of any other app that I can use for my DBPower action cam? - I have tried several other apps but haven't been able to find one that'll connect to this camera.Unpleasant and unhappy.

4. Worked every time so far.Horrible app! Keeps crashing! Wouldn't connect to phone until 17th try, then it stopped and froze my whole phone for a couple minutes.

5. If you can't connect to the camera that chrck your mobile data is turned off.

6. Just read your instructions.On my new mobile, running Android 9 (Pie), I have the same issue that it has to be uninstalled and reinstalled - I used to have an Android 4.4.2 (KitKat) mobile, and it worked on that one, but it doesn't on work well on Pie.

7. Could be used as a backdoor for hackers to get into user call logs, and camera recording capabilities.I got this app for downloading files from the akaso brave 4 camera.

8. Felt like I had downloaded a virus!!! I would have given it a 0 if it were a choice! I will be requesting a refund if the camera manufacturer does not have a better option!Not understanding all the hate.

9. - Though turning off mobile data does enable it to connect.

10. I read all thr instructions in the booklet and my Akaso Brave hooks right up to my phone.

11. Possibly a timezone issue? A photo taken at 08:00 will show as 08:00 in google photos, but a video at the same time shows as 04:00.pretty much garbage.

1. Fix Camking Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Camking Pro: Restarting the app will resolve most errors.
2. Update the Camking Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Camking Pro" » Open Camking Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Camking Pro » click "UPDATE".
3. Clear Camking Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Camking Pro servers.
   1. On Android, goto Settings » Apps » Select "Camking Pro" » click Storage » click "Clear Cache".
4. Check Camking Pro app permissions. If any of these permissions required to use your device's features are disenabled, Camking Pro might not work.
5. Uninstall and reinstall Camking Pro. If nothing else has worked, completely uninstall Camking Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Camking Pro not working

2. Fix Camking Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Camking Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Camking Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Camking Pro may not be able to connect to the Internet when running in the background.