Contact Gibson Customer Service

Why should I report an Issue with Gibson: Learn to Play Guitar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zoundio AB to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. for example one day you will be learning something nice and slow based on your learning progress the next day it's going to be totally different lesson with totally different fingers, totally different frets five times faster and next lesson goes back to previous progression.And then Three lessons later you will be introduced to the lesson you already had learn.

2. From knowing nothing to having an understanding of the guitar and being able to play licks, riffs, solos, and power cords in a short time.It's ok , the lessons jump all over the place , from easy to hard and easy again without any sense.

3. Thanks! I can't believe how truly amazing the experience has been! I didn't know a thing about the guitar and this app, within 6 weeks, taught me the fundamentals and I've got pretty good after practicing and following the lessons.

4. Just be sure you're using a low-latency USB C to 3.5mm adapter if you need to go that route.Bug Fix if you could please: Currently, on Android OS, you can't swipe up from the bottom of the phone screen, to exit the Gibson app.

5. I'm not sure if it's well suited for a beginning from zero tho, I remember my guitar teacher helping me with technics of how to move and set my fingers and there is only so much one can do with a video about those things.

6. The app has been great and has helped me to feel like I'm making consistent progress in my learning.

7. Very frustrating, and discouraging.I originally gave this app 1 star because of some issues with it recognizing notes, but finally realized that the microphone on my phone needed to be cleaned.

8. I've tried recalibrating multiple times, repositioning my phone etc... My results and scores are the same even if I don't actually play any notes.

9. A quiet room is recommended so the microphone can pick up the sound from your guitar.

10. Only way I was able to get out app, was to find a bandaid work around of swiping down on Android OS screen, to get to my settings menu.

11. Had I not figured out that work around though, I wouldn't have been able to get back to my regular phone usage.

1. Fix Gibson Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gibson: Restarting the app will resolve most errors.
2. Update the Gibson App. Here is how:
   1. On Android goto PlayStore » Search for "Gibson" » Open Gibson: Learn to Play Guitar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gibson » click "UPDATE".
3. Clear Gibson: Learn to Play Guitar app cache: Clearing cached data will force your app to retrieve the latest data directly from Gibson servers.
   1. On Android, goto Settings » Apps » Select "Gibson: Learn to Play Guitar" » click Storage » click "Clear Cache".
4. Check Gibson app permissions. If any of these permissions required to use your device's features are disenabled, Gibson might not work.
5. Uninstall and reinstall Gibson. If nothing else has worked, completely uninstall Gibson then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gibson not working

2. Fix Gibson Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gibson be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gibson not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gibson may not be able to connect to the Internet when running in the background.