Published by Fretello on Sep 16, 2024

Report an issue with Fretello Guitar Lessons.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Fretello Guitar Lessons?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fretello to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Fretello Guitar Lessons image 1 contact Fretello Guitar Lessons image 2

Fretello Guitar Lessons Customer Insights

1. I pay for UG and chordify but they both gave me free trials and they help me so I don't mind paying!!!Being in a classic rock band I was looking for more challenging riffs, scales exc.

2. I think that what frustrates most people is they want something that will tell them they are great, and though this app does that it also keeps a high expectation.I love this app and I would love to continue my subscription if it weren't SO expensive.

3. I got through the first 2 units feeling super confident, then all of a sudden 'this lesson is locked' I understand that you need food and a roof over your head, but I'd prefer ads every now and then instead of straight up blocking me from continuing.

4. I joined as a complete beginner and I like well thought out lesson plan, attention to basics, as well as the pace that all allow me to learn and practice the right way.

5. It completely throws off rythm and makes practice difficult when the last bar just hangs and you can't preview a song.Downloaded and was easy to set up.

6. I might come back to it in the future 🤙🏻Offers "free" period through retailer, but still requires signing up for a subscription which will eventually be charged.

7. But I would recommend this app for beginners any day as number one.Changing my review, the app now hangs towards the end of practice bars and on scale creation.

8. (This app didn't seem to offer much popular songs)The sound recognition during practice is horrible.

9. In the end I found playing the notes completely on my own more fulfilling, defeating the entire point.This is an great app.

10. So far so great!The first session was pretty good then you get to the posture lesson and you can't get any further until you pay for it.

11. A very well-build app and easy to follow lessons, there are no disadvantages other than the overpriced subscription (hence 4 stars).

Steps to Troubleshoot & Fix Fretello Guitar Lessons Issues

1. Fix Fretello Guitar Lessons Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fretello Guitar Lessons: Restarting the app will resolve most errors.
  2. Update the Fretello Guitar Lessons App. Here is how:
    1. On Android goto PlayStore » Search for "Fretello Guitar Lessons" » Open Fretello Guitar Lessons » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fretello Guitar Lessons » click "UPDATE".
  3. Clear Fretello Guitar Lessons app cache: Clearing cached data will force your app to retrieve the latest data directly from Fretello Guitar Lessons servers.
    1. On Android, goto Settings » Apps » Select "Fretello Guitar Lessons" » click Storage » click "Clear Cache".
  4. Check Fretello Guitar Lessons app permissions. If any of these permissions required to use your device's features are disenabled, Fretello Guitar Lessons might not work.
  5. Uninstall and reinstall Fretello Guitar Lessons. If nothing else has worked, completely uninstall Fretello Guitar Lessons then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fretello Guitar Lessons not working


2. Fix Fretello Guitar Lessons Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fretello Guitar Lessons be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fretello Guitar Lessons not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fretello Guitar Lessons may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i got charged 128.00 dollars out of my bank account for a subscription i never agrred too i would like a refund of that money taken out of my account, i singed up for the free trial and camceled the trial before it was up and i was very dissatisfied.

    — by Joseph Hamilton 3 years ago