Published by Aplim on Oct 9, 2024

Report an issue with Mon EcoleDirecte.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Mon EcoleDirecte?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aplim to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mon EcoleDirecte

1. Toujours dans votre poche, il est possible pour les élèves et les familles de connaitre immédiatement l'emploi du temps détaillé en temps réel, de consulter le cahier de textes, la messagerie, les notes, les moyennes, les événements de la vie scolaire ...

2. Cette application est disponible pour les familles, élèves, professeurs et personnels qui possèdent déjà un compte sur EcoleDirecte dans leur établissement scolaire.

3. Les professeurs et les personnels peuvent aussi consulter les classes et groupes, faire l'appel ou bien encore saisir le cahier de textes ...

Mon EcoleDirecte Customer Insights

1. The new update doesn't work, the graphics at worse than before and I can't even connect to my profile !! I've uninstalled and reinstalled the app, tried to disconnect,... Nothing works and some people are complaining too.

2. Please change the app for the better ...This is a joke right? You update the app (it's supposed to get better after updates) and now it's impossible to access "paramètres de l'évaluation".

3. You can only choose starter character, you, and all the things who happens to you at your school are reported.

4. In addition very confusing and way worse than the previous version.

5. Bosses, (who had a bad name : teachers) are too annoying to fight.

6. Do it right, for once!This game is too bad, designs are ugly and i have bad marks.

7. I also have a stupid math teacherA bad RPG.

8. You can't exp easily and everytime you get like- 1-12 your lvl go DOWN.

9. I dont recommend.The graphics are alright but the story good lord, and there are so many bugs example: whenever I check my characters math grades they get an aneurysm.

Steps to Troubleshoot & Fix Mon EcoleDirecte Issues

1. Fix Mon EcoleDirecte Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mon EcoleDirecte: Restarting the app will resolve most errors.
  2. Update the Mon EcoleDirecte App. Here is how:
    1. On Android goto PlayStore » Search for "Mon EcoleDirecte" » Open Mon EcoleDirecte » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mon EcoleDirecte » click "UPDATE".
  3. Clear Mon EcoleDirecte app cache: Clearing cached data will force your app to retrieve the latest data directly from Mon EcoleDirecte servers.
    1. On Android, goto Settings » Apps » Select "Mon EcoleDirecte" » click Storage » click "Clear Cache".
  4. Check Mon EcoleDirecte app permissions. If any of these permissions required to use your device's features are disenabled, Mon EcoleDirecte might not work.
  5. Uninstall and reinstall Mon EcoleDirecte. If nothing else has worked, completely uninstall Mon EcoleDirecte then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mon EcoleDirecte not working


2. Fix Mon EcoleDirecte Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mon EcoleDirecte be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mon EcoleDirecte not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mon EcoleDirecte may not be able to connect to the Internet when running in the background.

Reported Issues