Published by KBZBANK.COM

Report an issue with KBZ Learning Academy.
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Why should I report an Issue with KBZ Learning Academy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KBZBANK.COM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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KBZ Learning Academy Customer Insights

1. Freeze accs randomly with purposeVery slow appHave a lot of bug...One of the elearning platform available in Myanmar.Poor service.

2. So many errors.your kids can not go on the app just to learn they need an addminastrator.very useful app for all employees.Bad Service and break customer right and security.Bad service.

3. Always locked profile and reset password every month.

Steps to Troubleshoot & Fix KBZ Learning Academy Issues

1. Fix KBZ Learning Academy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KBZ Learning Academy: Restarting the app will resolve most errors.
  2. Update the KBZ Learning Academy App. Here is how:
    1. On Android goto PlayStore » Search for "KBZ Learning Academy" » Open KBZ Learning Academy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KBZ Learning Academy » click "UPDATE".
  3. Clear KBZ Learning Academy app cache: Clearing cached data will force your app to retrieve the latest data directly from KBZ Learning Academy servers.
    1. On Android, goto Settings » Apps » Select "KBZ Learning Academy" » click Storage » click "Clear Cache".
  4. Check KBZ Learning Academy app permissions. If any of these permissions required to use your device's features are disenabled, KBZ Learning Academy might not work.
  5. Uninstall and reinstall KBZ Learning Academy. If nothing else has worked, completely uninstall KBZ Learning Academy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KBZ Learning Academy not working


2. Fix KBZ Learning Academy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KBZ Learning Academy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KBZ Learning Academy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KBZ Learning Academy may not be able to connect to the Internet when running in the background.

Reported Issues