Published by Chuangzhi on May 23, 2024

Report an issue with GPS365.
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Why should I report an Issue with GPS365?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Chuangzhi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact GPS365 image 1 contact GPS365 image 2

About GPS365

1. GPS365 is to monitor the location management platform, using Baidu, Google map, convenient user whenever and wherever possible to grasp the situation of the vehicle. Simple experience.

2. The selection of equipment, the choice of time, have a look it where you've been!

3. The alert message real-time reminder - shock / overspeed / out of range...

GPS365 Customer Insights

1. Now I have to trash this garbage of a trackerAttention, depuis la mise à jour du 08/07/2021, l'application ne s'ouvre plus sur mon pocophone F3, j'ai vidé le cache, d'installé et réinstallé et pas moyen l'application crash à l'ouverture.

2. Battery saver hint, keep upload interval setting to 120 minutes, hit refresh button on map (top rhs) when current location needed.I don't understand the bad reviews about the map.

3. That may be a phone permissions or android setting.Works well with my Gf21 the login process has to be followed properly as per the instructions in your GPS tracker then bingo.

4. Please allow the application to be downgraded.Location is not accurate and tracking does not happen real-time.

5. Please note, since the update of 07/08/2021, the application no longer opens on my Pocophone F3, I have cleared the cache, installed and reinstalled and no way the application crashes when opening .

6. Also the device I have had awful mic quality.Very bad developers why didn't you state on the device that's the map was Chinese and you need to pay a subscription fee to use google map.

7. Baidu map work just as good as google Maps, since the street names are the same.

8. The other problem you should address is while tracking a fast moving item like a car or motorcycle, kindly add the speed.

9. Some are not even working.Thanks for adding back Google maps with the new version 1.61, I hope google maps stays there.

10. As for the important bit, GPS tracking, it works fine.

11. It is very importantGreat app, works really well with my cat GPS collar! Easy to understand with a very helpful FAQ section, simple to set up and use.

Steps to Troubleshoot & Fix GPS365 Issues

1. Fix GPS365 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GPS365: Restarting the app will resolve most errors.
  2. Update the GPS365 App. Here is how:
    1. On Android goto PlayStore » Search for "GPS365" » Open GPS365 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GPS365 » click "UPDATE".
  3. Clear GPS365 app cache: Clearing cached data will force your app to retrieve the latest data directly from GPS365 servers.
    1. On Android, goto Settings » Apps » Select "GPS365" » click Storage » click "Clear Cache".
  4. Check GPS365 app permissions. If any of these permissions required to use your device's features are disenabled, GPS365 might not work.
  5. Uninstall and reinstall GPS365. If nothing else has worked, completely uninstall GPS365 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GPS365 not working


2. Fix GPS365 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GPS365 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GPS365 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GPS365 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • my GPS365 apps shows the pet locator device is offline but I can send and receive SMS commands and message from it. The apps was working previously. Now it is not working .

    — by CC Tan 2 years ago

  • Chciałbym usunąć te konto

    — by Piotr 2 years ago

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