Contact Sticker-Eye Customer Service

Why should I report an Issue with Sticker-Eye?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of eyecloud.ai to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you have integrated wifi (many modern routers like Orbi or Google WiFi) your phone likely connects to 5Ghz automatically and you need to be connected to 2.4Ghz to pair the camera.

2. It takes forever to scan the QR code to make a connection.Many new features, easy to use, direct link to customer supportSince last update, the notifications are not being show in my cellThis is sooo much more cost effective than the 100's i was paying an alarm co.great app.

3. pleaser let me tell the camera to connect to a Wi-Fi that I am not connected to.Agree with the others that the pairing is problematic.

4. Should have just bought a regular nest or blink or literally any other camera.Phone only? Why? I rarely use my phone in the house.

5. I'm moving to Wyze now that they've released a similar camera.Horrible. First off service is a joke.

6. it's been months now that the camera won't pair because the app on Android is no longer compatible.

7. Until tablet use is enabled the eyecloudCam is not a viable security camera.

8. Second the cameras battery DOES NOT last 6 months like its states on the website.

9. Dont buy and save money for a better camera.I want a refund.

10. it detects if I'm connected to the Wi-Fi I'm telling it about.

11. Takes some router work to get it connected.

1. Fix Sticker-Eye Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sticker-Eye: Restarting the app will resolve most errors.
2. Update the Sticker-Eye App. Here is how:
   1. On Android goto PlayStore » Search for "Sticker-Eye" » Open Sticker-Eye » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sticker-Eye » click "UPDATE".
3. Clear Sticker-Eye app cache: Clearing cached data will force your app to retrieve the latest data directly from Sticker-Eye servers.
   1. On Android, goto Settings » Apps » Select "Sticker-Eye" » click Storage » click "Clear Cache".
4. Check Sticker-Eye app permissions. If any of these permissions required to use your device's features are disenabled, Sticker-Eye might not work.
5. Uninstall and reinstall Sticker-Eye. If nothing else has worked, completely uninstall Sticker-Eye then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sticker-Eye not working

2. Fix Sticker-Eye Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sticker-Eye be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sticker-Eye not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sticker-Eye may not be able to connect to the Internet when running in the background.