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Why should I report an Issue with avseye?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of 朱波 to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
avseye Customer Insights
1. No use! Also no point for grant permission to access phone, camera etc to use this app!Why the hell do you need permission to my camera, microphone, storage, and others in order to work? You force it to turn all this on if the app is to work its so stupid.
2. Then your app consume so much resources from my phone, 25 % of computing power??? So shady, may have some Chinese spying activity in the background.I am not happy with the fact that the app requires permission to access my location and camera, etc.
3. Wish I could find an alternative.☹️Why you need permission my camera, storage, audio, location ????????? BAD APPRequires too many resources from CPU even when this app is in the background ......this app, is not compatibel with my android-x86.
4. it always disconnects.Its always crash when you open it And the developer don't make an update to fix it As long as I update to android 9 it's begin to crash And I can't work with itAlthough this app does work it remains active in the background and sucks the life out of your battery.
5. The app consumes a lot of data in the background even if it is closed.Does not connect.
6. LBS connection failure and device offline, while there is no problem in internet access.
7. Very disappointing!!once you load up this app you can't close it properly, need to force to stop the app.
8. also stream speed is very slow compare other apps I am using.
9. I've sent in lots of crash reports with nothing coming back.
10. This has been happening for a very long time with no updates to get it fixed.
11. App keeps crashing when using it.
Steps to Troubleshoot & Fix avseye Issues
1. Fix avseye Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart avseye: Restarting the app will resolve most errors.
- Update the avseye App. Here is how:
- On Android goto PlayStore » Search for "avseye" » Open avseye » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for avseye » click "UPDATE".
- Clear avseye app cache: Clearing cached data will force your app to retrieve the latest data directly from avseye servers.
- On Android, goto Settings » Apps » Select "avseye" » click Storage » click "Clear Cache".
- Check avseye app permissions. If any of these permissions required to use your device's features are disenabled, avseye might not work.
- Uninstall and reinstall avseye. If nothing else has worked, completely uninstall avseye then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing avseye not working
2. Fix avseye Server issues & Internet Connection
- Check network connection: An unstable Internet will make avseye be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to avseye not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, avseye may not be able to connect to the Internet when running in the background.
Reported Issues
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Hello, My name is Reza. I live in Iran. I haven't been able to use the application since 1 month ago. I can not see the videos using my ios device anymore! What? Thanks, Reza
— by Reza 9 months ago -
Hello ,
I am writing you regarding an issue I have faced recently, cctv does not work in the mobile app when i am connected to mobile data but does when i am on WiFi
I look forward to your response hoping that everything will be fixed ASAP— by Ahmed 10 months ago -
Dear Sir,
I have a few question.
What does this message mean?
"Authentication failed! (-20)"
Thank you very much
Saengchai— by saengchai 10 months ago -
I setup remote viewing for my CCTV but cant login anymore I have forgotten my user name and password.
When I try to retrieve my password but it keeps failing. I have also changed my email adress which used to be shashipatel@redacted. Can you advise what I can do,— by shashi patel 2 years ago -
please help me my name bob
down load app etc but keep getting on live plat authentication failed whay am i doing wrong please— by Robert W Sowden 2 years ago -
Avseye no longer works on mobile data or non-home Wi-Fi, please advise solution.
— by Gareth Newton 2 years ago -
reza8731
— by reza 2 years ago -
Please can you help me connect to my home CCTV when I'm away using a different Wi-Fi? The app on my Samsung phone used to work when I was away as well as when I'm home, but now it works only at home & not when I'm away.
— by Rita Beryl Stevenson 2 years ago -
App got deleted bu play store can you please send me the link to down load again
— by Nadeem Shaikh 2 years ago -
i use ur prod since 2012; i have a probleme with avseye
he dont work any more in p2P p
please a solution— by malki 3 years ago -
Hi,
I require some guidance as images are not being displayed on Avseye App or the screen attached to the box.
Can you please help on the same.
If it is required for me to login then i need guidance on how to reset password as I have forgotten password.
Thank you in advance for your help— by Chirag Purohit 3 years ago -
My app is not working I can’t see my CCTV on my iPhone
— by James Lampett 3 years ago -
App not available in App Store
— by Iain 3 years ago -
Hello
Good Evening
At the moment I’m facing a problem with my mobile 4G network I can’t be online with Mobile but yes I can be online at home WiFi.
Please can you advice.
Thanks— by Ahmed Bhikha 3 years ago -
Our app didn't work , we asked the company that we got service said the problem is from app
— by Mehdi Sasani 3 years ago
