Contact My Diet Coach Customer Service

Why chat with our AI My Diet Coach Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Diet Coach.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. (I think it was 3.99.) It is not as good as the original My Diet Coach was, (for instance, your avatar doesn't shrink with you), but still better than any other weight loss app out there.I downloaded this in Nov 2019, paid for a year subscription & was loving it.

2. It has so many features presented in fun ways that keep you engaged in losing weight, like dressing your "after weight loss" avatar in cute clothes you're looking forward to wearing or being able to keep an album of pics that inspire you to keep going.

3. The photos and tips and challenges are great.this app is awesome! it has incredible reminders that actually work, plus a fun "shopping" simulation reward system... in addition to the real rewards of weight loss and better health! i love this app.

4. It makes it kind of fun.To anyone who bought the pro version before the app was discontinued: it is terrible what they did to you! I feel your pain, I really do! However, if anyone is interested I just wanted to say that I found the MDC app on the Amazon appstore and the pro version on there is just a one time small payment.

5. However, I just use another app for that since it wasn't really the draw for me.I really love this app...I sprung for the paid version after a couple of days, as I wanted to be able to use the other functions available.

6. I've uninstalled it on my new phone, & will use the data from my old phone to make a spreadsheet or something.I love it! The rewards for conquering challenges have worked on motivating me so far.

7. The visualization of the avatar losing weight with me was very motivating.

8. I'm less interested in the avatar and clothing and would have preferred to see the avatar lose/gain weight with my weight log ins.

9. I bought the paid version ($5.99 I believe) before it became a subscription only app.

10. Although it is very girly, it has many reminders for different tasks, food logging, water consumption, excercise tracking.

11. The new ability to watch your avatar slim down is great and really helps with motivation.

1. Fix My Diet Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Diet Coach: Restarting the app will resolve most errors.
2. Update the My Diet Coach App. Here is how:
   1. On Android goto PlayStore » Search for "My Diet Coach" » Open My Diet Coach - Weight Loss Motivation & Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Diet Coach » click "UPDATE".
3. Clear My Diet Coach - Weight Loss Motivation & Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from My Diet Coach servers.
   1. On Android, goto Settings » Apps » Select "My Diet Coach - Weight Loss Motivation & Tracker" » click Storage » click "Clear Cache".
4. Check My Diet Coach app permissions. If any of these permissions required to use your device's features are disenabled, My Diet Coach might not work.
5. Uninstall and reinstall My Diet Coach. If nothing else has worked, completely uninstall My Diet Coach then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Diet Coach not working

2. Fix My Diet Coach Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Diet Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Diet Coach not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Diet Coach may not be able to connect to the Internet when running in the background.