Contact XTZ DSP Player Customer Service

Why should I report an Issue with XTZ DSP Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of XTZ Sound in Balance AB to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just one question... Why is the new songs that am downloading is not getting on the list in xtz dsp player but it's in my download on my phone... And also I cannot do playlist.. It won't allow me to add songsWould be much better if you have added delete option,any how i will give 4 out of 5 stars,as the sound and presets have out played some of the so called music apps,keep it up.Excellent app the very best in audio listening experience with no distortion and High resolution audio with separation.Thank you keep up the good work God Bless You.Lots of positive reviews? I have installed this player multiple times for my XTZ headphones & it does not work.

2. Only gripe is that title and track names seem like an afterthought and don't display on car BT screenHifi like sound with sound processing feature no equalizer or effects feature this app is just about listen to detailed music as clean and balanced as XTZ delivers to you if you want boom bass and other effects look elsewhere you want clean powerful clear sound this is the place.Nice clean effiecent design and easy access to playlists,very cool.Very good dsp player.

3. I'm not even using XZT products but an LG V30 directly to Klipsh HP-3s and Sony MDR-1A headphones and even with a Radsone ES100 Bluetooth adapter in between, I can still notice a huge difference over Rocket player (my go to till now), Onkyo, Fiio, Hiby players.

4. Go into the folder play your music.i'm a engineer.i used most of musicplayer in the playstore including powermp3 pro,which is loud but not so clear as xtz dsp.dear xtz dsp developer well done.you create excellent music player.only pblm is i can't choose as a default player.

5. Other players work fine, this app is locked for some reason.Excellent App.

6. Thank you XTZ!To all the dummies that can get this amazing app to work hit the f#$%ing headphone icon.

7. It made a huge impact in terms of how clean the details come to life.

8. But when it restarts playing from the beginning even though it is paused when stopped.Very good app.

9. It really does wonder to my listening experience.

10. I've tried many players for FLAC files.

11. Always locked in "complementary mode" with one demo song.

1. Fix XTZ DSP Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart XTZ DSP Player: Restarting the app will resolve most errors.
2. Update the XTZ DSP Player App. Here is how:
   1. On Android goto PlayStore » Search for "XTZ DSP Player" » Open XTZ DSP Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XTZ DSP Player » click "UPDATE".
3. Clear XTZ DSP Player app cache: Clearing cached data will force your app to retrieve the latest data directly from XTZ DSP Player servers.
   1. On Android, goto Settings » Apps » Select "XTZ DSP Player" » click Storage » click "Clear Cache".
4. Check XTZ DSP Player app permissions. If any of these permissions required to use your device's features are disenabled, XTZ DSP Player might not work.
5. Uninstall and reinstall XTZ DSP Player. If nothing else has worked, completely uninstall XTZ DSP Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing XTZ DSP Player not working

2. Fix XTZ DSP Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make XTZ DSP Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to XTZ DSP Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, XTZ DSP Player may not be able to connect to the Internet when running in the background.