Published by Xactware Solutions, Inc. on Aug 12, 2024

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Why should I report an Issue with XactRemodel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xactware Solutions, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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XactRemodel Customer Insights

1. This one is very user-friendly!Pricing information is helpful, but using the app to make a professional, customer presentable, estimate is not even remotely possible.

2. Then when trying to add a line item we would get a spinner that would last minutes on end & eventually get an error message that prices couldn't be located & to check our internet connection.

3. Was gonna start using it again and noticed their price doubled! Didn't mind paying $25/month, but no way I'm paying more than that.

4. I end up pulling the cost information and then using Joist to make professional looking estimates.

5. Took me a few weeks to figure out how to edit each line item to accommodate the itemized areas.

6. Is there any way to get back to old versionWe started using this program & loved it.

7. The customer service is excellent! So glad we didn't have to find a new program.

8. Looking for new program.Didn't like the app to begin with and chose not to use it.

9. Once you learn the nuances it's a cool app.. once you complete the proposal the proposal does not assist in the walkthrough with the client.. Absolutely zero assistance on this app.

10. Sadly, I'll be using one of them insteadThe app makes estimating simple and saves time.

11. Some of the features in the prm program would be very useful here too.I would've given 5 stars because we really liked the program.

Steps to Troubleshoot & Fix XactRemodel Issues

1. Fix XactRemodel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart XactRemodel: Restarting the app will resolve most errors.
  2. Update the XactRemodel App. Here is how:
    1. On Android goto PlayStore » Search for "XactRemodel" » Open XactRemodel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XactRemodel » click "UPDATE".
  3. Clear XactRemodel app cache: Clearing cached data will force your app to retrieve the latest data directly from XactRemodel servers.
    1. On Android, goto Settings » Apps » Select "XactRemodel" » click Storage » click "Clear Cache".
  4. Check XactRemodel app permissions. If any of these permissions required to use your device's features are disenabled, XactRemodel might not work.
  5. Uninstall and reinstall XactRemodel. If nothing else has worked, completely uninstall XactRemodel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing XactRemodel not working


2. Fix XactRemodel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make XactRemodel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to XactRemodel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, XactRemodel may not be able to connect to the Internet when running in the background.

Reported Issues

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