Contact WIDEX MAGNIFY Customer Service

Why should I report an Issue with WIDEX MAGNIFY?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Widex A/S to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Considering returning them.They are simple to use but didn't help with clearer hearing.Still trying to work it, sound needs to be higher.

2. Yes they were fully paid for but quality sucks!Just got new Magnify hearing aids but the app for them doesn't work and says it needs to be updated.

3. I heard clearer with my old ones considering another pair and returning these.

4. Spent a lot of money for them not to work properly.

5. Constantly disconnecting one hearing aid.

6. I feel like they are muffled all the time.

7. I wanted to hear better not worse.

8. But there is no update available.

1. Fix WIDEX MAGNIFY Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WIDEX MAGNIFY: Restarting the app will resolve most errors.
2. Update the WIDEX MAGNIFY App. Here is how:
   1. On Android goto PlayStore » Search for "WIDEX MAGNIFY" » Open WIDEX MAGNIFY » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WIDEX MAGNIFY » click "UPDATE".
3. Clear WIDEX MAGNIFY app cache: Clearing cached data will force your app to retrieve the latest data directly from WIDEX MAGNIFY servers.
   1. On Android, goto Settings » Apps » Select "WIDEX MAGNIFY" » click Storage » click "Clear Cache".
4. Check WIDEX MAGNIFY app permissions. If any of these permissions required to use your device's features are disenabled, WIDEX MAGNIFY might not work.
5. Uninstall and reinstall WIDEX MAGNIFY. If nothing else has worked, completely uninstall WIDEX MAGNIFY then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WIDEX MAGNIFY not working

2. Fix WIDEX MAGNIFY Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WIDEX MAGNIFY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WIDEX MAGNIFY not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WIDEX MAGNIFY may not be able to connect to the Internet when running in the background.