Contact Korea Subway Info Customer Service

Why should I report an Issue with Korea Subway Info : Metroid?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of metroid to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Frustrating!can you add the stop numbers and the transfer colours lines on the stops where you can transfer other then that this app us the best subway map for Seoul.Crashes instantly after latest update.

2. For example, if I go from Oido to Choji, there are both blue line 4 and yellow line Suin Bundang, but it only shows the blue line 4 departures.

3. The app works perfectly except when there are two lines that go from the same station to the same station, then it will only show one of the line's trains.

4. This is so upsetting and inconvenient I have missed trains while trying to on and search 😢The time is always off by 10 minutes.

5. If i go by the time on here, i have to tale the next trqin whoch os 10 minutes earlier than what's shown on the app.Does not work after update.

6. If that got fixed then this app would be perfect for me.I use to access my metroid without wifi or data being on.

7. But now it requires me to turn my data on before I could use it.

8. Tried uninstal and install again but same.

9. Was working well before.

1. Fix Korea Subway Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Korea Subway Info: Restarting the app will resolve most errors.
2. Update the Korea Subway Info App. Here is how:
   1. On Android goto PlayStore » Search for "Korea Subway Info" » Open Korea Subway Info : Metroid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Korea Subway Info » click "UPDATE".
3. Clear Korea Subway Info : Metroid app cache: Clearing cached data will force your app to retrieve the latest data directly from Korea Subway Info servers.
   1. On Android, goto Settings » Apps » Select "Korea Subway Info : Metroid" » click Storage » click "Clear Cache".
4. Check Korea Subway Info app permissions. If any of these permissions required to use your device's features are disenabled, Korea Subway Info might not work.
5. Uninstall and reinstall Korea Subway Info. If nothing else has worked, completely uninstall Korea Subway Info then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Korea Subway Info not working

2. Fix Korea Subway Info Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Korea Subway Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Korea Subway Info not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Korea Subway Info may not be able to connect to the Internet when running in the background.