Published by ITamazons on Dec 3, 2023

Report an issue with Whats Web.
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Why should I report an Issue with Whats Web?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ITamazons to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Whats Web image 1 contact Whats Web image 2

Whats Web Customer Insights

1. Compared to other apps, one positive I noticed is that it handles screen rotation correctly, i.e., the page doesn't get reloaded when rotating the phone.I love the app🥰, it's always good and doesn't log out on itself.

2. Compared to other apps, one positive I noticed is that it handles screen rotation correctly, i.e., the page doesn't get reloaded when rotating the phone.I love the app🥰, it's always good and doesn't log out on itself.

3. Please Fix this problemWorked one week then automatically stop but other device showing the device is linked but the app is saying scan a device!!It's great app, it looks like as if I had the actual whatsapp app in my hands.

4. You can only see a small version of the picture and video can't see in full screen or actual size and can't download them to device, it shows its downloading but it never does.

5. It did not keep me linked at all.Great 👍 app but man if minimize to go check other things, I will have to scan code before see any chat again.

6. It did not keep me linked at all.Great 👍 app but man if minimize to go check other things, I will have to scan code before see any chat again.

7. You can only see a small version of the picture and video can't see in full screen or actual size and can't download them to device, it shows its downloading but it never does.

8. I've been using it for 4 days and everything is great I just love the experience and the service it's giving me🤍💯.

9. I've been using it for 4 days and everything is great I just love the experience and the service it's giving me🤍💯.

10. Everything looked good, and it connected to my whatsapp acct easily, but I couldn't type messages.

11. I could add emoji, but no matter how I tried to activate the space to type a message, I couldn't do it.

Steps to Troubleshoot & Fix Whats Web Issues

1. Fix Whats Web Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Whats Web: Restarting the app will resolve most errors.
  2. Update the Whats Web App. Here is how:
    1. On Android goto PlayStore » Search for "Whats Web" » Open Whats Web » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whats Web » click "UPDATE".
  3. Clear Whats Web app cache: Clearing cached data will force your app to retrieve the latest data directly from Whats Web servers.
    1. On Android, goto Settings » Apps » Select "Whats Web" » click Storage » click "Clear Cache".
  4. Check Whats Web app permissions. If any of these permissions required to use your device's features are disenabled, Whats Web might not work.
  5. Uninstall and reinstall Whats Web. If nothing else has worked, completely uninstall Whats Web then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Whats Web not working


2. Fix Whats Web Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Whats Web be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Whats Web not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Whats Web may not be able to connect to the Internet when running in the background.

Reported Issues