Contact CBS New York Customer Service

Why should I report an Issue with CBS New York?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CBS Local to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The CBS2 / CBS New York app brings you the latest news, sports, weather and lifestyle content from the New York area.

2. In addition the CBS News New York stream is always available.

1. Now this app replaces the GOOD CBS weather app and this app STILL STINKS! GOODBYE CBS! Delete AGAIN!I use the app to check for news and weather in the lower half of New York State where I still have family and friends.

2. For news and video weather reports the app is OK.

3. Would like to watch the local CBS News, but impossible.Forced video ads eating up my data.

4. Plus Lonnie's weather forecasts are much more accurate than the local weather persons here in central NY.Too cluttered.

5. Why would they get rid of that for this? 🤬No chromecast support in 2020, seriously? Takes 5 seconds to show the news when app starts.

6. If you turn on notifications you get alerts in every news story and when the news show is about to start on TV.

7. Please fix.I didn't know if I could get the news broadcast because I am still learning how to navigate through the different apps like Google play.

8. Then this morning I find l can get the cbs news and l don't have to leave my house this morning.

9. No way to select only severe weather alerts.

10. There are no text weather forecasts or radar maps.

11. Screen doesn't remain on during the video.Crashes. Plays broadcasts in tiny repeating loops.

1. Fix CBS New York Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CBS New York: Restarting the app will resolve most errors.
2. Update the CBS New York App. Here is how:
   1. On Android goto PlayStore » Search for "CBS New York" » Open CBS New York » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS New York » click "UPDATE".
3. Clear CBS New York app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS New York servers.
   1. On Android, goto Settings » Apps » Select "CBS New York" » click Storage » click "Clear Cache".
4. Check CBS New York app permissions. If any of these permissions required to use your device's features are disenabled, CBS New York might not work.
5. Uninstall and reinstall CBS New York. If nothing else has worked, completely uninstall CBS New York then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CBS New York not working

2. Fix CBS New York Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CBS New York be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CBS New York not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CBS New York may not be able to connect to the Internet when running in the background.