Published by Waverly Labs Inc.

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Pilot Speech Translator Customer Insights

1. Second once you finally managed to setup the bluetooth ear buddy and the software the translator do not translate well so me and my wife end up to do not use it since the chinese to english translation does not work very well.

2. Download the Google translate app instead, seems awfully expensive for a set of headphones you can't adjust the volume on, let alone utilize their original purposestill does not translate Korean well.

3. But now it seems more complex to use and doesn't even translate or pick up words properly as of a new update, I would really like this to be fixed as it was an incredible tool in travelThis pilot thing with this ear headset is a waiste of money.

4. i have other translators that allow download of languages for offline use, so it's technically an easy fix.This software was very ordinary at translating Japanese to English, with the speaker talking slower than normal.

5. The hardware is ok, but the software does not translate well for normal spoken speed or volume level.

6. I hoping the software will get updates.Hardware connects to the phone, remains connected but app says disconnected... shouldn't be a big deal... except your can't change the volume on these pos's without app connection.

7. Still have a lot to improve upon.Total waste of money and time and very poor customer service! Stick with Google translate it actually works.

8. So I am looking for something better.I have had colleagues speak Mandarin and it captures the language very well but doesn't translate to English very well.

9. In order to have a conversation with someone the other person must have a smart phone down load their app and go from they well when I tried that it did not work not to mention not all people have a smart phone.

10. I love the idea, I think these have great potential, but the ability to translate well and seamlessly can be difficult just like any other application.

11. I think that Siri or Google translate may work better than this.

Steps to Troubleshoot & Fix Pilot Speech Translator Issues

1. Fix Pilot Speech Translator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pilot Speech Translator: Restarting the app will resolve most errors.
  2. Update the Pilot Speech Translator App. Here is how:
    1. On Android goto PlayStore » Search for "Pilot Speech Translator" » Open Pilot Speech Translator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pilot Speech Translator » click "UPDATE".
  3. Clear Pilot Speech Translator app cache: Clearing cached data will force your app to retrieve the latest data directly from Pilot Speech Translator servers.
    1. On Android, goto Settings » Apps » Select "Pilot Speech Translator" » click Storage » click "Clear Cache".
  4. Check Pilot Speech Translator app permissions. If any of these permissions required to use your device's features are disenabled, Pilot Speech Translator might not work.
  5. Uninstall and reinstall Pilot Speech Translator. If nothing else has worked, completely uninstall Pilot Speech Translator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pilot Speech Translator not working


2. Fix Pilot Speech Translator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pilot Speech Translator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pilot Speech Translator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pilot Speech Translator may not be able to connect to the Internet when running in the background.

Reported Issues