Contact TranscribeIt Customer Service

Why should I report an Issue with TranscribeIt - Convert Speech ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Florian Pawlitte Software-Entwicklung to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you have a larger file that needs translated then it'll literally cost you.Mp3 audio... The app says file type not supported.Scam...they ask you for money before you can even use the app only 15 seconds available for free which isn't good for anything, when people question this the developers are rude and defensive they blame you after you pay for the app when it doesnt work and say that your files are the problem...AVOID you wont be refunded you can tell scam apps like this a mile away when you know what to look out for.

2. I am able to provide the audio, your transcription as well as mine for feed back.Firstly I had to pay R70 for 30 minute transcribe , it was a very very clear meeting and all I got back in text form was utter rubbish.

3. And I repeat the recording was clear.When I put in existing audio it would ask whether I need mo=e quota, clicking OK I.

4. **edit** that's my review accept it or leave it I can see what sort of app this is.Poor text conversionI MADE PAYMENT AND THE APPLICATION IS NOT WORKING.

5. Can't even transcribe 1 minute of audio without having to buy quotas of additional minutes.

6. have message that says quota not available and we cannot retrieve the product.

7. KINDLY REFUND MY PAYMENT.I am not happy about it!!! I spend 30 min and it not good.

8. And it's clear audio.

9. Totally useless, digital deception in my opinionDoes as described but ONLY 15 second's for free.

10. NO context to the discussion, words like my baby was in there yet was a work meeting.

11. Transcribed a 45 min audio 95% of it is wrong.

1. Fix TranscribeIt Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TranscribeIt: Restarting the app will resolve most errors.
2. Update the TranscribeIt App. Here is how:
   1. On Android goto PlayStore » Search for "TranscribeIt" » Open TranscribeIt - Convert Speech » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TranscribeIt » click "UPDATE".
3. Clear TranscribeIt - Convert Speech app cache: Clearing cached data will force your app to retrieve the latest data directly from TranscribeIt servers.
   1. On Android, goto Settings » Apps » Select "TranscribeIt - Convert Speech " » click Storage » click "Clear Cache".
4. Check TranscribeIt app permissions. If any of these permissions required to use your device's features are disenabled, TranscribeIt might not work.
5. Uninstall and reinstall TranscribeIt. If nothing else has worked, completely uninstall TranscribeIt then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TranscribeIt not working

2. Fix TranscribeIt Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TranscribeIt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TranscribeIt not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TranscribeIt may not be able to connect to the Internet when running in the background.