Published by WASPcam

Report an issue with WASPcam 5.0.
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Why should I report an Issue with WASPcam 5.0?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WASPcam to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

WASPcam 5.0 Customer Insights

1. It's a little more complicated than most people can handle but if you get everything together it works well.The warning says that this app is not for Samsung s9 or newer phones.100% to get it to work u need to put phone into airplane modeWont connect to camera, junk just like everyone saysWorks well with my 9902 waspLike I said it's the only one that works on my phone currently.

2. Also the screen on the app seems to be alot slower than the camera, which kinda threw me off at first thinking that the app wasn't working with my camera and phone.

3. Turned off mobile data, restarted phone and I keep getting "connection failed".

4. A little playing around with an old phone before installing on my current one and I'm taking pictures and videos.

5. One feature I didn't see on this app like the original one was the playback button to where you can play videos you have recorded.

6. Please update for playback.it keeps becoming disconnected ... even tho the wifi signal is full and within 2 feet of device.

7. Having to put my memory card in my computer everytime gets tedious and all the other waspcam apps have it.

8. Just wish this app on my android phone would do that.

9. With that one I could watch what I filmed on my phone right after .

10. If they added the playback/review feature I would change my rating to 5 stars.App will not connect to my 9901.

11. After a failed attempt at using newer software I discovered that it was this one I needed.

Steps to Troubleshoot & Fix WASPcam 5.0 Issues

1. Fix WASPcam 5.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WASPcam 5.0: Restarting the app will resolve most errors.
  2. Update the WASPcam 5.0 App. Here is how:
    1. On Android goto PlayStore » Search for "WASPcam 5.0" » Open WASPcam 5.0 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WASPcam 5.0 » click "UPDATE".
  3. Clear WASPcam 5.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from WASPcam 5.0 servers.
    1. On Android, goto Settings » Apps » Select "WASPcam 5.0" » click Storage » click "Clear Cache".
  4. Check WASPcam 5.0 app permissions. If any of these permissions required to use your device's features are disenabled, WASPcam 5.0 might not work.
  5. Uninstall and reinstall WASPcam 5.0. If nothing else has worked, completely uninstall WASPcam 5.0 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WASPcam 5.0 not working


2. Fix WASPcam 5.0 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WASPcam 5.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WASPcam 5.0 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WASPcam 5.0 may not be able to connect to the Internet when running in the background.

Reported Issues