Published by Viettel Media Inc

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Why should I report an Issue with Keeng: Unlimited Music?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Viettel Media Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Keeng: Unlimited Music image 1 contact Keeng: Unlimited Music image 2

About Keeng: Unlimited Music

1. Keeng brings the colorful world of music to listener by providing diverse playlist following trend artist, music categories, behaviors, hobbies… or you can try to discover another part of yourself by pushing only one button.

2. This site’s music is covered by not only famous Djs but also underground Djs such as: Martin Garrix, Alan Walkers, The Chainsmoker, Armin Van Buuren, Minh Tri, KS, Zedd, Calvin Harris… Lost in EDM world with Keeng’s EDM.

3. If you are Viettel’s user, you can enjoy your favorite music any time, anywhere you want like with FREE high speed 3G/4G data by signing up low price membership.

4. Social function allows you to share your passion in music with “strangers” who has same taste and maybe you would love to add them as your buddy.

5. Keeng is the Vietnam’s leading multifunctional app with wide range of music.

6. From August 2018, Keeng officially released EDM Category which is known as biggest EDM site in Vietnam.

7. For support, contact us on 24/7 hotline: 198 or email: cskh_vtm@viettel. com.

Keeng Customer Insights

1. Scam, no Spoint added after 3 days installed.

2. Edit: I got it after contact the customer care service.

3. do not download it will just ruin your device.It is bad Chinese app.

4. I cann't see Hindi films.

5. Thank you.EW just EW i have no words for this app.

6. they can't even change the language.

7. And rate it 1srar.Very very bad app.

8. Only waste a time and Mb,s.

9. And many more addsLanguage not good.

10. So, I uninstall this app.

11. Please don't install anyone.

Steps to Troubleshoot & Fix Keeng Issues

1. Fix Keeng Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Keeng: Restarting the app will resolve most errors.
  2. Update the Keeng App. Here is how:
    1. On Android goto PlayStore » Search for "Keeng" » Open Keeng: Unlimited Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Keeng » click "UPDATE".
  3. Clear Keeng: Unlimited Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Keeng servers.
    1. On Android, goto Settings » Apps » Select "Keeng: Unlimited Music" » click Storage » click "Clear Cache".
  4. Check Keeng app permissions. If any of these permissions required to use your device's features are disenabled, Keeng might not work.
  5. Uninstall and reinstall Keeng. If nothing else has worked, completely uninstall Keeng then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Keeng not working


2. Fix Keeng Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Keeng be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Keeng not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Keeng may not be able to connect to the Internet when running in the background.

Reported Issues