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Why should I report an Issue with PlaYo: Unlimited Music & Radio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About PlaYo: Unlimited Music & Radio

1. PlaYo has all the music you want. *** Stream songs online or listen to your own collection in one beautiful music app. *** Build playlists and create your own radio station from all your favorite artists. *** Open an account to keep your playlists on phones and tablets. *** Enjoy playlists based on genre, mood and your own preferences. *** Smooth streaming to keep your storage space clear and massive amounts of music always available. *** PlaYo will continue to play music when minimized.

2. Play music, choose songs and build playlists without paying, syncing or downloading.

3. You’ll be able to choose music to match your mood, find the genres you love and enjoy your playlists on every device.

4. All music and any other content accessible through PlaYo are supplied by SoundCloud.

5. All trademarks and copyrights related to the content accessible on PlaYo belong to their respective owners and are used here under the terms of Fair Use and the Digital Millennium Copyrights Act (DMCA).

6. With PlaYo, you keep your music with you - always. *** Unlimited music.

7. By complying with the API Terms of Use, we do not provide caching and downloading any tracks (not a music downloader).

8. With agreements with major rights holders and implementation of the SoundCloud API, we have artists for every taste, from rap to rock and from Bruce Springsteen to Justin Bieber.

9. We have a huge music library. Now it’s yours.

10. PlaYo streams all your favorite artists for free and without ad breaks.

11. We simply provide links that allow users to access that content using the provider’s API.

PlaYo Customer Insights

1. Getting this app at this point is just a waste of time.Listen, you need to fix your app, the error thing hasn't happened one time but it's happened again, and it really has me angry, yes you have really good music playlists for everyone but playlists are disappearing, and your app is falling apart, take advantage or people will start deleting the app.

2. I loved this app but I lose my playlists and songs far to often.It worked great for about 3 years, until it suddenly deleted all 34 of my playlists! Some of those playlists i hold near and dear to me, so i'm hoping you can get the problem fixed and resolved.

3. If so, solid 5 stars.I picked a song and clicked on, "get this ringtone" and it took me to a website with a button saying, "free unlimited music" and when I clicked that button it took me right back to the app where I started.

4. I redownloaded it and went through my music taste for nostalgias sake (yikes) and I remember really enjoying with it even though it would mess up every once and a while!I've had this app for a year and I have had multiple inconveniences.

5. I couldnt play any music, it would skip through all the songs without playing any and if I pinpointed one for it to play it would say "Yuck! I think that was a bug." but it wouldnt play any music.

6. From not letting me listen to more than 33 seconds of one song to skipping rapid fire through multiple songs over and over with no end.

7. Thank you 🙂I remember using this app for a few years when I was younger and it was basically the only thing that kept my little 12 year old self entertained when I had no other options.

8. If this issue gets fixed, its a highly recommended app, if not its a waste of time.Honestly, this app was great.

9. It was the main app id use to listen to music, but now its started glitching.

10. I don't want to lose everything could you please fix it please.I really loved the app, and I had it installed for a long time until one day it quit working.

11. good music everything is great except now recently it's not.

Steps to Troubleshoot & Fix PlaYo Issues

1. Fix PlaYo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PlaYo: Restarting the app will resolve most errors.
  2. Update the PlaYo App. Here is how:
    1. On Android goto PlayStore » Search for "PlaYo" » Open PlaYo: Unlimited Music & Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PlaYo » click "UPDATE".
  3. Clear PlaYo: Unlimited Music & Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from PlaYo servers.
    1. On Android, goto Settings » Apps » Select "PlaYo: Unlimited Music & Radio" » click Storage » click "Clear Cache".
  4. Check PlaYo app permissions. If any of these permissions required to use your device's features are disenabled, PlaYo might not work.
  5. Uninstall and reinstall PlaYo. If nothing else has worked, completely uninstall PlaYo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PlaYo not working


2. Fix PlaYo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PlaYo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PlaYo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PlaYo may not be able to connect to the Internet when running in the background.

Reported Issues