Contact Slow Motion Video Maker Customer Service

Why should I report an Issue with Slow Motion Video Maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ECO MOBILE VN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If u try to do this it goes back to the beginning.couldn't speed or slow some mp4 videos because mp4 isn't yet supported, it would be useful to have a list of supported formats to make everything easier, if I'm missing anything let me know apart from not supporting mp4, this app is quite good, easy to use and accessibleI use thi app 1st time but work is wellThis app is useless if you edit a video then it will take decades to save it and after installing this app my phone starts to work slow and the slow motion is also not smoth or you cant edit a video by your choice you have to edit the video they allow you to so i will say this app is useless✔I loved this, however, when I was trying to add it into my kinemaster video, it FAILED horribly.

2. nice app easy to use, hope next version with more great futures👌👍👍The slow isn't smoothsuper slow motion aap 200% good 👌👌nice app....but add extra musicIt's ok, sometimes when u put in the desired playback speed, eg-0.25 it's Carrys on at normal speed.

3. Can you contact Kinemaster and explain this to them or you can try to fix it.The slow motion thing works perfectly but when I tried to add the music I still hear the original background sound.

4. It kept saying "Unsupported Video Codec" I'm not sure WHOSE fault made this happen, but I'm going to have to give this a 2.

5. Also it would be better if u could adjust speed during playback, or jump sections.

1. Fix Slow Motion Video Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Slow Motion Video Maker: Restarting the app will resolve most errors.
2. Update the Slow Motion Video Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Slow Motion Video Maker" » Open Slow Motion Video Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Slow Motion Video Maker » click "UPDATE".
3. Clear Slow Motion Video Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Slow Motion Video Maker servers.
   1. On Android, goto Settings » Apps » Select "Slow Motion Video Maker" » click Storage » click "Clear Cache".
4. Check Slow Motion Video Maker app permissions. If any of these permissions required to use your device's features are disenabled, Slow Motion Video Maker might not work.
5. Uninstall and reinstall Slow Motion Video Maker. If nothing else has worked, completely uninstall Slow Motion Video Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Slow Motion Video Maker not working

2. Fix Slow Motion Video Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Slow Motion Video Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Slow Motion Video Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Slow Motion Video Maker may not be able to connect to the Internet when running in the background.