Contact Video Speed Changer Customer Service

Why should I report an Issue with Video Speed Changer: SlowMo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of photoshop mobile apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This time it's even worse: I followed the tutorial EXACTLY, but after 6 attempts, it refuses to add any speed effects when I "Long Press" on the timeline, it doesn't display any options, and if I click on "Next", all it does is saves the unchanged video exactly as it is.

2. Overall impressed 👏Is there more apps that are real and not fake such as this one? A big percentage of apps don't do what they say they do and this app lais within the little percentage of adds that do what they say they do, it's a great app easy to use and you can go slower than 1x by saving and choosing the saved video and re-editing it to 1x and again if you want even slower.

3. Those issues are the only thing holding it back from 5 stars for me.This app works perfectly! It can take a whole to process a video (it took 10 minutes for a 50 minute video) but compared to the time it took for other apps and websites, that's fast.

4. Yes, there are ad shows up after the edit but not annoying, especially at the beginning the Ad never shows up, only in the end which is fine, I'm using it for free right so it's all good.Crashes, makes everything on my phone crash when rendering videos.

5. Just need to hold-press on the clip you want to change speed, then click the dot that shows up below the highlighted clip, which isn't obvious after using it a couple times but I got used to.

6. Save your time and look elsewhere.Always and I repeat, always works super well, easy to edit and slow motion is seamless, therefore five stars all the way.

7. It has a long buffering time just for the video to be the same speed.

8. Also there needs to be an option to select the entire video to speed up.

9. It's also very tedious to select the part of the video you want slowed down.

10. I don't know if it is possible but it would be nice to go slower than 0.1. At least for the video I had, 0.1 was still not slow enough.

11. The phone is frozen for minutes before everything, including my UI/launcher, crashes and is able to all reboot.Have just redownloaded this app to try it again, as in the previous version there was very little choice.

1. Fix Video Speed Changer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Speed Changer: Restarting the app will resolve most errors.
2. Update the Video Speed Changer App. Here is how:
   1. On Android goto PlayStore » Search for "Video Speed Changer" » Open Video Speed Changer: SlowMo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Speed Changer » click "UPDATE".
3. Clear Video Speed Changer: SlowMo app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Speed Changer servers.
   1. On Android, goto Settings » Apps » Select "Video Speed Changer: SlowMo" » click Storage » click "Clear Cache".
4. Check Video Speed Changer app permissions. If any of these permissions required to use your device's features are disenabled, Video Speed Changer might not work.
5. Uninstall and reinstall Video Speed Changer. If nothing else has worked, completely uninstall Video Speed Changer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Speed Changer not working

2. Fix Video Speed Changer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Speed Changer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Speed Changer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Speed Changer may not be able to connect to the Internet when running in the background.