Contact Melon VPN Customer Service

Why should I report an Issue with Melon VPN - Secure Proxy VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Inf Security Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now: 10 minutes connect time and you can only select american statesSlow.. instead of app names to do a Proxy filter, it shows Android processes which doesn't show it's full name "Android.overla...." Now it is my fundamental duty to use my imagination what process it could possibly beI genuinely don't know how to feel about it.

2. After afew uses, the time automatically switches from an hour to ten minutes, and you can't change it without buying the premium version.Pretty bad experience, it guessed it was because it was free, but even after purchasing vip, the app simply refuses to connect to any servers.

3. I just get a pop up saying " connection failed, please check if your network is available and try again." Well my connection works perfect considering I bought the vip.It's good to see that they read reviews of installers thay are slowly getting better and old version with even bette option is back.

4. Now every single time I'm listening to music or a podcast in the background, whenever Melon connects or disconnects the volume of my music player automatically goes all the way down and I can't hear anything until I turn it back up manually.

5. This is extremely annoying, and frustratingly inconvenient! This never used to happen! If you guys don't fix this bug or whatever it is, I'm switching back to Hotspot Shield.It's very fast but I was only able to connect to my Xfinity and Amazon Prime video streaming services.

6. Then: 1 hour connect time with multiple countries to choose from.

7. Please tell me if you disagree or you think I am wrong.Sad how these used-to-be good apps destroy their own customer base and get left to die because of how greedy they become.

8. I still gave it a high rating because streaming is not choppy and the ads are not intrusive for a free service the performance is very good.This app used to be MUCH better.

9. Watermelon VPN used to be one of the best until they got money hungry and now you can only use the VPn for 10 mins before it disconnects, and u have to keep reconnecting every 10 min.

10. I keep getting a proxy server error.

11. This was my favorite VPN for a long time until your recent update.

1. Fix Melon VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Melon VPN: Restarting the app will resolve most errors.
2. Update the Melon VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Melon VPN" » Open Melon VPN - Secure Proxy VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Melon VPN » click "UPDATE".
3. Clear Melon VPN - Secure Proxy VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Melon VPN servers.
   1. On Android, goto Settings » Apps » Select "Melon VPN - Secure Proxy VPN" » click Storage » click "Clear Cache".
4. Check Melon VPN app permissions. If any of these permissions required to use your device's features are disenabled, Melon VPN might not work.
5. Uninstall and reinstall Melon VPN. If nothing else has worked, completely uninstall Melon VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Melon VPN not working

2. Fix Melon VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Melon VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Melon VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Melon VPN may not be able to connect to the Internet when running in the background.